Case Management Supervisor

Miami Rescue Mission Inc • Miami, FL

2d • Onsite

About The Position

The Caring Place (@Miami Rescue Mission & Broward Outreach Centers) is a leading provider of services to the homeless and needy of South Florida. We are looking for like-minded, dynamic individuals to come and join our team. The Caring Place provides emergency shelter, residential programs, job training, education & computer literacy classes, healthcare, transitional housing, permanent housing, employment opportunities for homeless men, women, and children as well as programs for “at-risk” youth. We are currently seeking a FT Case Management Supervisor at The Caring Place Center for Men in Miami, FL.

Requirements

• Requires a High School diploma or GED
• At least two (2) years of experience in a homeless or similar ministry
• Must have individual or group biblical teaching experience
• Must have a valid State of Florida driver’s license
• Must have the ability to make practical application of scriptural principles in relation to assisting residents overcome addictions
• Must have knowledge of homeless men and their needs: addiction etiology, recovery principles, relapse prevention, human growth and development; and biblically based counseling techniques
• Must be able to lead residents by personal Christian testimony
• Must be able to multi-task and make sound judgments in a fair and compassionate manner.
• Must have good interpersonal skills to effectively interact with a diverse population and all levels of residents, employees, volunteers and guests
• Must be computer literate have experience with MS Office Suite (Word, Excel and Outlook)
• Must be able to sit for extended periods
• Ability to lift and/or pull objects weighing up to 25 pounds
• Must also be able to see, hear and speak, in order to interact with staff and the general public
• Must also be able to move around as needed to perform essential job duties

Nice To Haves

• Bachelor’s degree in Social Sciences
• CAP Certification
• Addictions/recovery training are preferred

Responsibilities

• Oversees the daily workflow of the department and supervises team of Case Managers
• Leads, trains and conduct staff performance evaluations
• Oversees all client progress notes and documentation
• Handles discipline of employees in accordance with company policy
• Takes initiative to make decisions that protect the Mission and benefit the residents
• Periodically reviews treatment plans and performs follow-up to determine quantity and quality of service being provided to residents
• Documents all case activity; prepares correspondence and completes appropriate paperwork; and prepares weekly and monthly reports according to company guidelines
• Reviews case files with direct reports and keeps the Assistant Centers Director informed
• Addresses performance issues in a timely manner and maintains a professional relationship with staff
• Secures the cooperation of social service agencies and local community resources to meet the needs of residents, and advocates for the development and/or maintenance of services for resident
• Updates Rommel database accurately and in a timely manner to generate correct information for reports
• Treats residents with respect, and shows love and compassion in all interactions
• Uses solid biblical principles to enhance positive life changes in residents
• Utilizes solid case management principles to oversee the care of resident.
• Is fair and consistent in resolving staff grievances, and fosters a cohesive team environment by practicing servant leadership
• Maintains a professional image when dealing with the public
• Solicits partnerships with community resources that can benefit residents
• Will lead and/or participate in devotions, prayers, or other ministry activities ex. outreach events
• Must be in agreement with and sign The Caring Place Statement of Faith
• Performs other related duties as assigned

Benefits

• Day off for Birthday/Work Anniversary
• Employee Discounts
• Holidays (12)
• Paid Time Off
• Health Insurance (Medical, Dental, Vision, Disability, GAP and Health Savings Account)
• Company Paid Life insurance
• 403b Retirement Plan with 3% match

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED