Case Management Supervisor

Greenwich HouseBrooklyn, NY
Hybrid

About The Position

Greenwich House, founded in 1902, is a dynamic nonprofit organization dedicated to fostering wellness, creativity, and connection across New York City. Heights and Hills, an affiliate of Greenwich House, has been providing services to Brooklyn's older adults and their families for over 50 years, with a mission to promote successful aging in the community. They serve homebound older adults and their families in 18 Brooklyn neighborhoods. This full-time Case Management Supervisor role is an opportunity to join a mission-driven organization making a lasting impact.

Requirements

  • LMSW or LCSW with two years of experience working with the elderly
  • Awareness of the biological, psychological, and social aspects of aging and the impact of disabilities and illnesses on aging and the family
  • Excellent organizational skills
  • Strong communication skills
  • Knowledge of community resources and public benefits eligibility
  • Proven ability to work both independently and as part of a team
  • SIFI Certified or eligible (3 yrs post Masters)
  • Must be able to travel on public transportation to do community presentations and home visits with staff

Nice To Haves

  • Bi-lingual and cultural competency in Spanish, Chinese or Haitian Creole
  • Knowledge of Department for the Aging case management standards
  • Familiarity with the Vive database

Responsibilities

  • Oversee management of Department for the Aging funded -Case Management program
  • Supervise five case managers in their daily work
  • Work with Case Management Program Director and Intake Coordinator to assign cases
  • Review case records of case management staff for DFTA standards compliance and clinical appropriateness
  • Work with other supervisory staff and Case Management Program Director to identify staff needs and develop in-service training to meet those needs
  • Supervise and coordinate activities of student interns
  • Represent the agency at community meetings
  • Reach out to community leaders, community organizations and service providers to make them aware of Heights and Hills services, as well as to identify those in need of services and identify gaps in service in the community
  • Forge community partnerships to enhance the life of seniors in the community
  • Work with the Case Management Director and other staff on special projects
  • Compile statistics, prepare reports, keep attendance and other required records
  • Perform other duties as required

Benefits

  • Medical/dental/vision insurance
  • 403(b) plan
  • Generous paid time off
  • Exclusive perks and discounts for Greenwich House programs and services, including classes, lessons, and events
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