Certified Case Management Dir

Encompass Health • Richmond, VA

4h

About The Position

The Case Management Director is a member of the hospital leadership team, responsible for the day-to-day operations and management of the Case Management department. The director oversees the interdisciplinary plan of care and discharge planning to support appropriate services, census management, patient care outcomes, and key care indicators. The position also advocates for patients and families, guides and trains Case Managers and other staff, reviews operations for quality and compliance with organizational standards, and builds relationships with insurers, employers, case management firms, and healthcare networks.

Requirements

• Be qualified to independently complete an assessment within the scope of practice of the individual's discipline.
• Hold an active license if licensure is required for the discipline in the hospital's state.
• For nursing candidates, possess a Bachelor of Science in Nursing (BSN) and RN licensure.
• For other eligible healthcare professionals, possess at least a bachelor's degree.
• Have three years of hospital-based Case Management experience, including Utilization Review and Discharge Planning experience.

Nice To Haves

• Current CCM® or ACM™ certification.
• A graduate degree for eligible healthcare professionals other than nursing.

Responsibilities

• Manage the day-to-day operations and human resources of the Case Management department.
• Oversee the interdisciplinary plan of care and discharge planning process, focusing on census management, patient care outcomes, and key care indicators.
• Advocate for patients and families and ensure services meet their needs.
• Guide and support Case Managers and other staff, including training on caseload management and interpreting regulations, policies, procedures, and objectives.
• Review department operations to ensure quality consistent with organizational standards.
• Build relationships with insurance companies, self-insured employers, case management firms, and other healthcare networks.

Benefits

• Affordable medical, dental, and vision plans for employees and their families.
• Paid time off that accrues over time.
• Tuition reimbursement and continuing education opportunities.
• Company-matching 401(k).
• Employee stock purchase plan.
• Flexible spending and health savings accounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Director