Case Management Coordinator - Per Diem - Days - 8hr QVH

Emanate Health Foothill Presbyterian Hospital•West Covina, CA

About The Position

Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. Duties include faxing inquiries; arranging ambulance transportation; and making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, and others. The coordinator delivers the Important Message of Medicare to patients and documents appropriately in Meditech. The position also supports the department by checking department voicemail, retrieving and distributing orders from the printer, retrieving faxes and documenting them in BAR, faxing CCS referrals and Interqual reviews and documenting them in BAR, ordering supplies, scheduling meetings, and greeting visitors.

Requirements

Excellent customer service skills.
Excellent organizational skills.
Proficiency in Microsoft Office.

Nice To Haves

High school diploma or equivalent.
One year of general office or clerical experience.
Knowledge of medical terminology.

Responsibilities

Assist the Case Manager or Discharge Planner with clerical needs related to discharge planning.
Fax inquiries.
Arrange ambulance transportation.
Contact skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, and others by phone.
Deliver the Important Message of Medicare to patients.
Document appropriately in Meditech.
Check department voicemail.
Retrieve orders from the printer and distribute them to appropriate staff.
Retrieve faxes and document them in BAR.
Fax CCS referrals.
Fax Interqual reviews and document them in BAR.
Order supplies.
Schedule meetings.
Greet visitors.