Case Management Coordinator - Per-Diem - Days - 8hr ICH

Emanate Health • Covina, CA

3d

About The Position

Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. Duties include faxing inquiries; arranging ambulance transportation; and making phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, and others. The coordinator delivers the Important Message of Medicare to patients and documents appropriately in Meditech.

The coordinator also supports the department by checking department voicemail, retrieving and distributing orders from the printer, retrieving faxes and documenting them in BAR, faxing CCS referrals and Interqual reviews and documenting them in BAR, ordering supplies, scheduling meetings, and greeting visitors.

Requirements

• High school diploma or equivalent preferred.
• One year of general office or clerical experience preferred.
• Proficiency in Microsoft Office.
• Excellent customer service and organizational skills required.

Nice To Haves

• Knowledge of medical terminology preferred.

Responsibilities

• Assist with the clerical needs of discharge planning under the direction of the Case Manager or Discharge Planner.
• Fax inquiries and arrange ambulance transportation.
• Make phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, and others.
• Deliver the Important Message of Medicare to patients.
• Document appropriately in Meditech.
• Check department voicemail.
• Retrieve orders from the printer and distribute them to appropriate staff.
• Retrieve faxes and document them in BAR.
• Fax CCS referrals and Interqual reviews, and document them in BAR.
• Order supplies and schedule meetings.
• Greet visitors.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED