Case Management Coordinator - Per-Diem - Days - 8hr ICH

Emanate Health Foothill Presbyterian Hospital•Covina, CA

About The Position

Under the direction of the Case Manager or Discharge Planner, the Case Management Coordinator assists with the clerical needs of discharge planning. The role includes communicating with patients, families, and healthcare providers, coordinating transportation and services, delivering the Important Message of Medicare to patients, and documenting appropriately in Meditech. The coordinator also provides general departmental support, including handling voicemail, distributing orders and faxes, maintaining documentation, ordering supplies, scheduling meetings, and greeting visitors.

Requirements

Proficiency in Microsoft Office.
Excellent customer service and organizational skills.

Nice To Haves

High school diploma or equivalent preferred.
One year of general office or clerical experience preferred.
Knowledge of medical terminology preferred.

Responsibilities

Assist with clerical needs related to discharge planning under the direction of the Case Manager or Discharge Planner.
Fax inquiries and CCS referrals, and fax Interqual reviews and document them in BAR.
Arrange ambulance transportation.
Make phone calls to skilled nursing facilities, home health agencies, durable medical equipment companies, infusion agencies, family members, and others as needed.
Deliver the Important Message of Medicare to patients.
Document appropriately in Meditech.
Check department voicemail.
Retrieve orders from the printer and distribute them to appropriate staff.
Retrieve faxes and document them in BAR.
Order supplies.
Schedule meetings.
Greet visitors.