Case Coordinator women only

St Mungo's•Brent, FL

3d•Onsite

About The Position

The West London Women’s Service is a specialist gender and trauma informed Assessment Hub for women with complex needs who are at risk of homelessness, experienced domestic abuse, violence against women and girls (VAWG); and/or have multiple disadvantages. We have a great opportunity for someone interested in working as part of an innovate women’s only service in a Case Coordinator role and becoming part of this exciting team achieving positive outcomes to support the women in their recovery and move on journey. As the Case Coordinator you will have the opportunity to lead on the development and day-to-day delivery of the service, taking responsibility for line management, support and supervision of Assessment and Reconnection Workers and overseeing case management so they can provide intensive high quality support to their individual caseload of clients. We work with a Recovery Based Approach, tailoring support to each individual’s needs and goals.

Requirements

Experience managing complex and difficult situations in relation to people.
Some day-to-day management/supervision of staff or volunteers or willingness to develop these skills.
Great communication skills, with the ability to network and build effective relationships with a variety of people.
Understanding of the issues involved in providing support to people with complex support needs including mental and physical health needs, substance dependency and who may be on low (or no) income.
A DBS disclosure check is a requirement for this post.

Responsibilities

Lead on the development and day-to-day delivery of the service.
Take responsibility for line management, support and supervision of Assessment and Reconnection Workers.
Oversee case management to ensure intensive high-quality support is provided to individual caseloads of clients.
Support the team with complex cases.
Ensure clients have access to the support they need in their recovery journeys and into independent accommodation.

Benefits

Family friendly policies
Flexible and agile working options
Incremental annual leave allowance
Maternity leave
Adoption leave
Parental leave
Carers leave
Fertility treatment leave
Financial wellbeing platform offering loans, advances and saving options
Auto-enrolment to pension scheme after six months service with an employer contribution of 6%
Employee Assistance Programme
Access to SmartHealth app – 24/7 GP appointments, health checks and nutrition advice
Cycle to Work scheme
Interest free season ticket loans
Discount vouchers including gym, retail, food & drink, travel, electricals and more
Robust induction, training and development programme
Highly praised internal training courses
Access to external learning
Steps into Management programme
Commitment to continued professional development with access to career development forums, internal mentoring and internal secondment opportunities.