Case Coordinator

Pyramid Healthcare • Hammonton, NJ

7d • $17 - $18

About The Position

Pyramid Healthcare provides behavioral healthcare services, including psychiatry, addiction recovery, mental health treatment, and eating disorder treatment. Case Coordinators manage and coordinate care for clients and families in residential treatment settings. The role provides individual and family case management, facilitates group education and skill development, and collaborates with the clinical team on admissions, aftercare and discharge planning, referrals, and coordination with external providers.

The position offers Monday–Friday shift options of 8:00 a.m.–4:00 p.m., 9:00 a.m.–5:00 p.m., or 10:00 a.m.–6:00 p.m. Pay is $17–$17.50 per hour.

Requirements

• High school diploma or equivalent.
• One year of experience in a drug and alcohol or mental health setting is preferred.
• A driver’s license is preferred.
• CPR/BLS certification is preferred.
• Employees are expected to uphold Pyramid Healthcare’s CORE values: Integrity, Dedication, Collaboration, and Passion.

Nice To Haves

• One year of experience in a drug and alcohol or mental health setting.
• Driver’s license.
• CPR/BLS certification.

Responsibilities

• Coordinate client engagement through appointments, aftercare plans, schedules, and meetings in collaboration with the treatment team.
• Maintain professional communication with referral sources and outside providers, assess needs, and document contact throughout treatment.
• Provide case coordination services, including arranging transportation and conducting individual case coordination sessions.
• Assist with aftercare planning, including contacting referral and aftercare providers and addressing outside-provider needs.
• Support clinical services by assisting with groups and helping clients engage in the program weekly.
• Collaborate with the treatment team and communicate professionally with counselors and team members.
• Document client, family, referral, and outside-provider contacts in Carelogic within program timelines.
• Collaborate with the client navigation team on aftercare needs and provide onsite support for Enhanced Outpatient Sessions appointments.
• Participate in mandatory corporate and program training and professional development.
• Perform other duties as assigned.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible Spending Accounts
• Life insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition reimbursement
• Employee recognition programs
• Referral bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED