Case Coordinator

Libra Solutions • Denver, CO

6d • Onsite

About The Position

Libra Solutions helps overcome the burdens created by slow-moving legal processes by combining technical innovation and financial strength to speed cumbersome workflows and ease financial barriers for customers. Oasis Financial is the largest and most recognized national brand in consumer legal funding, helping consumers awaiting legal settlements. MoveDocs is a personal injury solutions platform that integrates and streamlines medical, financial, and professional services for personal injury cases, aiming to improve outcomes for plaintiffs, accelerate settlements for attorneys, and ensure timely payment for providers. Probate Advance is the leading inheritance funding provider, helping heirs access their inheritance immediately. Libra Solutions is looking for a skilled Case Coordinator with legal and/or medical experience. A Case Coordinator is proficient at evaluating a prospective case and making funding related decisions based upon its merits. This role is also responsible for articulating the Libra process, mission statement and fostering relationships across the legal and medical communities. This position is based in our Denver, CO office.

Requirements

• High School or GED required
• Exemplary customer service and time management
• Organized and ability to prioritize well
• Thrives in team environment
• Knowledge of medical terminology and life cycle of a case
• Ability to assess overall case metrics, build/maintain relationships with law firms and make timely decisions independently and with help from supervisor
• Must be able to work in-office in Denver, CO

Nice To Haves

• 1-3 years of personal injury industry or legal experience is preferred
• Bilingual in Spanish is preferred

Responsibilities

• Manage active caseload of (100-150) cases
• Grow relationship with attorney firms and medical providers
• Communicate effectively with attorneys, clients and medical providers to ensure best care and best service possible
• Effectively manage medical treatment for accident victims, including but not limited to scheduling and coordinating appointments, analyze medical records and arrange transportation
• Assess and make funding decisions to $10K
• Maintain workflow through prioritization of daily and weekly tasks
• Collaborate with internal stakeholders to ensure service levels and revenue goals are met
• Occasionally assist with training new team members

Benefits

• Competitive compensation
• Choice of multiple medical plans
• Dental insurance
• Vision insurance
• Life insurance
• 401(k) with generous company match
• Flexible spending accounts for medical and dependent expenses
• Time off to recharge

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED