About The Position

The Case CE Diesel Mechanic performs diesel machinery diagnostics, repairs, maintenance, and pre-delivery work on customer equipment, internal units, and warranty repairs. Work may take place in the shop or in the field, and assigned tasks must be completed safely, professionally, efficiently, and profitably. The role includes field service, which may involve weekend and after-hours calls, travel, occasional overnight stays, and substantial offsite work. The mechanic communicates with customers and the service team, manages parts and documentation, participates in technical training, and recommends maintenance or solutions that improve equipment performance and customer value.

Requirements

  • At least 2 years of related experience, or an associate's degree in Diesel Equipment Technology or a related program.
  • At least 1 year of successfully completing tasks with limited supervision.
  • Clean driving record.
  • Must have own tools.
  • Must have or be able to obtain and maintain a DOT Medical Certification.
  • Ability to travel up to 75% of the time, with occasional overnight stays, and perform 50% or more of work offsite or in the field.
  • Ability to work flexible and on-call hours.
  • Keen attention to detail, a high level of initiative, and ability to work independently.
  • Exceptional documentation and communication abilities.

Nice To Haves

  • Ability to work flexible hours.
  • Ability to travel to customer and company locations.

Responsibilities

  • Diagnose, repair, and recondition machine systems and components according to manufacturer specifications.
  • Provide professional, timely, and courteous field service as directed by the Service Manager, including potential weekend and after-hours service calls.
  • Communicate repair findings, needs, and expected timelines clearly to equipment owners, operators, and the service team.
  • Request, install, and manage parts and supplies needed for equipment repairs.
  • Complete work orders and required service documentation accurately and promptly.
  • Participate in ongoing professional and technical training to maintain product knowledge and service capabilities.
  • Recommend maintenance, upgrades, or other solutions that add customer value and improve equipment performance.
  • Follow safety rules, policies, and regulations while performing work.

Benefits

  • Comprehensive health and dental coverage.
  • Health Savings Account with up to $1,200 tax-free per year contributed by Titan Machinery.
  • Eight paid holidays, competitive paid time off, and paid company volunteer hours.
  • 401(k) with company matching starting on the first day of employment.
  • 100% paid pregnancy-related leave and parental bonding leave.
  • Additional voluntary benefits, including vision insurance, life insurance, and short-term disability.
  • Additional leave benefits, including bereavement leave and leave for Volunteer EMTs and firefighters.
  • Safety equipment reimbursement.
  • Tool and equipment reimbursement of up to $1,500 per calendar year.
  • Tool insurance provided.
  • Uniforms provided and laundered at no cost.
  • Performance-based incentives.
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