Case Assistant

Jewish Child Care Association•New York, NY

11d

About The Position

The Case Assistant supports the case planning unit in meeting mandates and agency policies, with a focus on coordinating and maintaining family and sibling visitation schedules at the agency and in the community. The role coordinates and supervises visits, documents work through progress notes, provides feedback to the Case Planner, and uses agency visitation tools to support movement from supervised to unsupervised visits in coordination with the Case Manager and Supervisor. The Case Assistant also tracks and monitors ABC and HH referrals for the CSNYC department. When the Case Planner is unavailable, the Case Assistant may assist with additional casework, including home and intake visits, court and permanency reports, foster-home recertification, rate requests, family team conferences, crisis intervention, and backup support for KEEP/PTC groups. The position also involves required training, team meetings, consultation, and supervision.

Requirements

Experience working with children and families in a professional setting.
Ability to work independently and as part of a team.
High school diploma or GED.
Typing skills and computer literacy.

Nice To Haves

Excellent interpersonal skills.
Knowledge of community resources and ability to effectively navigate systems for multi-problem families.
Basic knowledge of trauma and its implications.
Experience with drug treatment populations.
Bachelor’s degree, preferably BSW.
Bilingual ability.
Driver’s license.

Responsibilities

Participate in required trainings, including PTC, KEEP, Motivational Interviewing, Safety & Risk, and agency trainings.
Coordinate and supervise family and sibling visitation.
Complete progress notes for all work performed on assigned cases.
Use the visiting plan developed by the Case Planner, provide feedback, and assess and teach parenting skills on an ongoing basis.
Update the Case Planner on visitation for Permanency Hearing Reports and court updates.
Use the ACS visiting tool to support moving visitation from supervised to unsupervised in conjunction with the Case Manager and Supervisor.
Complete, track, and monitor ABC and HH referrals for the CSNYC department.
When the Case Planner is unavailable, conduct home visits to parents, foster parents, and discharge resources.
When the Case Planner is unavailable, complete the 48-hour visit upon intake.
When the Case Planner is unavailable, attend court proceedings in a timely manner with prepared court reports and/or permanency reports.
When the Case Planner is unavailable, complete recertification packages for foster homes.
When the Case Planner is unavailable, complete Special/Exceptional Rate Requests and reauthorization as necessary.
When the Case Planner is unavailable, attend Family Team Conferences, including 72-hour, 30-day, 6-month, trial and final discharge, and placement disruption conferences.
When the Case Planner is unavailable, provide crisis intervention as needed.
When the Case Planner is unavailable, act as backup for weekly KEEP/PTC groups.
Attend weekly team meetings, consultation, and supervision.
Perform other duties as assigned.