Case Manager

Lutheran Services Carolinas•Asheville, NC

1d•Hybrid

About The Position

Lutheran Services Carolinas (LSC) is a mission-driven nonprofit serving individuals and communities across North and South Carolina. Its New Americans Program seeks a part-time Case Aide for the Refugee Services team in Asheville, North Carolina. The Case Aide provides technical and administrative support to Case Managers and Employment Specialists in the refugee resettlement program, helping services be delivered efficiently and on time. The role supports recordkeeping, compliance with funder and grantor reporting requirements, and logistical and program needs. The position is hybrid and pays $20.00–$22.50 per hour. The work supports refugee families as they establish their lives in their new communities.

Requirements

High school diploma or equivalent, a bachelor’s degree in social work, sociology, or a related field, or an equivalent combination of education and experience.
Previous work experience and an interest in refugee resettlement or other direct social services are desired.
Comfort using computers and Microsoft Office.
Strong teamwork and collaboration skills, including comfort working with a multicultural team.
Ability to work independently with minimal supervision.
Strong organizational skills; maturity, flexibility, creativity, and initiative; ability to work effectively with others and think systemically.
Reliable transportation and willingness to transport clients in a personal vehicle.
Valid driver’s license and vehicle insurance.

Nice To Haves

Previous work experience and an interest in refugee resettlement or other direct social services.

Responsibilities

Assist Case Managers with administrative tasks, data entry, reports, and referrals to local government and partner agencies.
Maintain accurate and organized records to support funder and grantor reporting requirements.
Provide technical and administrative support to the Refugee Services team.
Assist with logistical needs to help ensure timely and efficient delivery of services.
Perform additional administrative and program duties as assigned by the Refugee Services Coordinator.
Transport clients in a personal vehicle and assist with airport pickups when needed.