Case Manager
About The Position
Lutheran Services Carolinas (LSC) is a mission-driven nonprofit organization serving individuals and communities across North and South Carolina. Its New Americans Program is seeking a part-time Case Aide for the Refugee Services team in Asheville, North Carolina. The Case Aide provides technical and administrative support to Case Managers and Employment Specialists, helping ensure refugee resettlement services are delivered efficiently and on time. The position supports recordkeeping and compliance with funder and grantor reporting requirements through administrative work, filing, research, documentation, and data entry. The role is hybrid and requires local travel, reliable transportation, and transporting clients in a personal vehicle, with airport pickups as needed. The listed pay is $20.00–$22.50 per hour.
Requirements
- High school diploma or equivalent, a bachelor's degree in social work, sociology, or a related field, or an equivalent combination of education and experience.
- Must have reliable transportation.
- Must be willing to transport clients in a personal vehicle.
- Valid driver's license and vehicle insurance required.
- Competence with computers and familiarity with Microsoft Office.
- Strong teamwork and collaboration skills.
- Comfort working with a multicultural team.
- Ability to work independently with minimal supervision.
- Strong organizational skills, maturity, flexibility, creativity, and initiative.
- Ability to work effectively with others and think systemically.
Nice To Haves
- Previous work experience and an interest in refugee resettlement or other direct social services are desired.
Responsibilities
- Assist Case Managers with administrative tasks, data entry, reports, and referrals to local government and partner agencies.
- Maintain accurate and organized records to support funder and grantor reporting requirements.
- Provide technical and administrative support to the Refugee Services team.
- Assist with logistical needs to support timely and efficient service delivery.
- Perform additional administrative and program duties as assigned by the Refugee Services Coordinator.
- Transport clients in a personal vehicle and assist with airport pickups when needed.
Benefits
- Career advancement opportunities.
- Tuition assistance and scholarship opportunities.
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What This Job Offers
Job Type
Part-time
Education Level
High school or GED
