Case Aide (Bilingual) - Heap and Wrap
EAC Network•Village of Hempstead, NY
•$20 - $20•Onsite
About The Position
The Bilingual Case Aide is responsible for interviewing clients, assessing eligibility and processing applications for Nassau County residents seeking financial assistance with their energy costs through the Home Energy Assistance Program (HEAP) and WRAP (Weatherization).
Requirements
- High School Diploma or educational equivalent required.
- Minimum of one year of relevant experience working with low-income households.
- Excellent interviewing, communication and organizational skills required.
- Must be detail-oriented.
- Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
- Bilingual (Spanish Speaking) Required.
Nice To Haves
- Bachelor's Degree preferred.
Responsibilities
- Interview and assess the eligibility of prospective clients seeking financial assistance with their energy costs.
- Process client applications, complete required forms, and perform data entry in accordance with the guidelines established by the Nassau County Department of Social Services.
- Interact with other agencies and heating and utility companies.
- Prepare and maintain appropriate records and departmental paperwork.
- Demonstrates knowledge of computer programs necessary to perform job responsibilities (i.e. Outlook, Microsoft Word, etc.).
- Perform all other relevant duties as determined by Supervision and EAC Network Administration.
Benefits
- 401(k) plan
- Public Service Loan Forgiveness program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
