CAS Event Assistant (Student) (FWS)

American University•Washington, DC

4d•Onsite

About The Position

This position is available only to enrolled American University students. Most student positions at American University are eligible to use Federal Work Study (FWS) awards, with a few exceptions. FWS funds cannot be applied to janitorial, construction, partisan or sectarian positions. For information or questions regarding FWS funds, please contact American University's A.U. Office of Financial Aid. Ticket Office and Event Support workers will assist the Ticket Office and Front of House Supervisors in providing a positive patron experience for all. In addition to comfortably using the ticketing system, Ticket Office support staff will run the Will Call table during events and respond to telephone calls and voicemail. Ticket Office and Event Support staff will be crossed trained to work in both Ticket Office and Usher positions.

Requirements

Student must have an active Federal Work Study (FWS) award.
The worker is required to have close visual acuity to perform an activity such as preparing tickets for distribution and viewing a computer terminal.
Worker will occasionally need to lift, carry, push, pull or otherwise move objects up to 15 pounds.
The job involves repetitive motion and substantial movements (motions) of the wrists, hands, and/or fingers.

Nice To Haves

One year experience in a customer service-related field (retail, restaurant, etc) preferred, but not required.

Responsibilities

Assist the Ticket Office and Front of House Supervisors.
Provide a positive patron experience for all.
Use the ticketing system.
Run the Will Call table during events and respond to telephone calls and voicemail.
Other duties assigned.