Carrier Sourcing Executive

R+L Carriers•Phoenix, AZ

About The Position

The Carrier Sourcing Executive sources carriers for PTLS’s most important lanes. The role develops and maintains relationships with new and existing carriers to secure capacity on key lanes, negotiate competitive rates and service-level agreements aligned with customer operational requirements, and establish routing guides with recommended carriers to improve efficiency across service offerings. The position receives awarded business and enterprise bids; solicits carriers primarily by phone and email; negotiates pricing and service agreements; guides operator teams on carrier use and expectations; and communicates carrier capabilities and PTLS opportunities. It also maintains carrier and shipment information in PTLS systems, checks that routing selections and rates are correctly used, supports carrier onboarding, and builds positive relationships and communication with internal and external customers. The role focuses on cost-effective carrier solutions, exceptional service, and improving margins on regular lanes by adding carriers to the PTLS network.

Requirements

High school diploma or GED.
Customer service experience.
Ability to communicate effectively verbally and in writing.
Ability to investigate internal and external concerns and resolve them in a timely manner.
Ability to work independently and as part of a team.
Strong written, oral, and interpersonal communication skills, including the ability to communicate clearly with people at all organizational levels.
Ability to work under pressure and meet deadlines while maintaining a positive attitude and providing strong customer service.
Proficiency with Microsoft Office Suite.
Fluency in reading, writing, and speaking English.

Nice To Haves

Previous logistics or transportation experience.
Knowledge of additional languages.

Responsibilities

Receive awarded business and bids for the enterprise.
Use outreach, primarily phone and email, to solicit carriers and encourage them to work with PTLS.
Collaborate and negotiate with carriers, identify mutually beneficial opportunities, and execute pricing and service agreements.
Create routing guides and direct operator teams on carrier utilization and carrier expectations.
Understand and communicate carrier capabilities and PTLS opportunities to optimize capacity procurement and raise awareness of opportunities for partner carriers.
Update carrier and shipment information in PTLS systems for operational use and automation.
Ensure selected carriers are used for routing and rates flow correctly through the system.
Develop and maintain strong relationships with partner carriers.
Foster positive communication between internal and external customers.
Provide cost-effective carrier solutions with exceptional service.
Improve margins on regular lanes by adding carriers to the PTLS network.
Move new carriers through the onboarding process to support successful routing guides.