Carrier Sourcing Executive

R+L Global•Phoenix, AZ

About The Position

The Carrier Sourcing Executive sources carriers for PTLS’s most important lanes. The role proactively develops and maintains relationships with new and existing carriers to secure capacity on key lanes, negotiate competitive rates and service-level agreements aligned with customer operational requirements, and establish routing guides with recommended carriers to improve efficiency across service offerings. The position receives awarded business and bids, solicits carriers primarily by phone and email, negotiates pricing and service agreements, and guides operator teams on carrier use and expectations. It also maintains carrier and shipment information in PTLS systems, supports accurate routing and rate flow, moves new carriers through onboarding, and develops cost-effective carrier solutions that deliver strong service and improve margins. R+L Global Logistics provides domestic and international freight and logistics services, including full truckload, intermodal/rail, expedited transportation, cross-border service, trade show logistics, supply chain management, warehousing and fulfillment, and customs brokerage.

Requirements

High school diploma or GED.
Customer service experience.
Ability to communicate effectively verbally and in writing.
Ability to investigate internal and external concerns and resolve them in a timely manner.
Ability to work independently and as part of a team.
Strong written, oral, and interpersonal communication skills, including the ability to communicate clearly with people at all organizational levels.
Ability to work under pressure, meet deadlines, maintain a positive attitude, and provide strong customer service.
Proficiency with Microsoft Office Suite.
Fluency in reading, writing, and speaking English.

Nice To Haves

Previous logistics or transportation experience.
Ability to speak additional languages.

Responsibilities

Receive awarded business and bids for the enterprise.
Use outreach methods, primarily phone and email, to solicit carriers and encourage them to work with PTLS.
Collaborate and negotiate with carriers to identify mutually beneficial opportunities and execute pricing and service agreements.
Create routing guides and direct operator teams on carrier utilization and carrier expectations.
Understand and communicate carrier capabilities and PTLS opportunities to optimize internal capacity procurement and make partners aware of current and potential opportunities.
Update carrier and shipment information in PTLS systems for use and automation.
Ensure selected carriers are used for routing and that rates flow correctly through the system.
Develop and maintain strong customer relationships with partner carriers.
Foster positive communication between internal and external customers.
Provide cost-effective carrier solutions with exceptional service.
Improve margins on regular lanes by adding carriers to the PTLS network.
Move new carriers through the onboarding process to support successful routing guides.