Carrier Sales Representative

Allen Lund Company, LLC•Des Moines, IA

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and build relationships with carriers transporting truckload and LTL volumes of dry, refrigerated, and flatbed cargo. The position develops profitable volume with existing and newly acquired carriers by understanding their businesses, qualifying them, learning their serviced lanes, and increasing capacity for specific projects and across the office and company. The role also supports office operations and customer service. Responsibilities include building loads, setting up carriers, updating and checking calls, scheduling pickup and delivery appointments, and updating customer systems and customers with important information. The representative is expected to work independently, stay organized, communicate effectively, and uphold established processes and company principles.

Requirements

  • Two years of experience in a 3PL environment, including hands-on experience booking trucks.
  • Excellent and effective communication skills.
  • Strong customer service orientation and excellent work ethic.
  • Ability to process information quickly and make decisions.
  • Excellent time-management skills and ability to multitask.
  • Highly organized and detail-oriented.
  • Ability to work well under pressure in a fast-paced environment.
  • Self-motivated, enthusiastic team player.

Responsibilities

  • Assist and support the office to ensure standards, policies, and procedures are upheld.
  • Develop and increase profitable volume with existing and newly acquired carriers.
  • Build strong carrier relationships, understand carrier businesses, qualify carriers, and learn the lanes they service.
  • Contact carriers to increase capacity for specific projects and lanes and improve overall office and company capacity.
  • Deliver exceptional customer service in every interaction.
  • Participate in daily office management and coordination, including building loads, setting up carriers, updating and checking calls, and scheduling pickup and delivery appointments.
  • Update customer systems and customers with critical information.
  • Follow established processes and protocols to qualify and match carriers to shipments based on the required service.

Benefits

  • Competitive compensation.
  • Benefits and wellness offerings.
  • 401(k) with a generous match.
  • Opportunity to share in company ownership.
  • Employee recognition program.
  • Training and development, including career growth and transfer opportunities within the company's offices.
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