Carrier Sales Representative (Tue-Sat)

Allen Lund Company, Inc.•Los Angeles, CA
•$50,000 - $55,000

About The Position

Allen Lund Company is seeking a Carrier Sales Representative to prospect, contract, secure, and build relationships with carriers to move truckload and LTL volumes of dry, refrigerated, and flatbed cargo. The role supports the office in upholding its standards, policies, and procedures and requires independent thought, organization, analytical skills, and strong communication. The representative develops profitable volume with existing and newly acquired carriers, builds relationships to understand carrier businesses and service lanes, and increases capacity for projects, lanes, and the office. The position also provides customer service and supports daily office operations, including building loads, setting up carriers, updating and checking calls, scheduling pickup and delivery appointments, and updating customer systems and customers with critical information. The representative follows established processes to qualify and match carriers to shipment service requirements and upholds the company's core principles of Customer, Company, Office.

Requirements

  • Two years of experience in a 3PL environment, including hands-on experience booking trucks.
  • Excellent and effective communication skills.
  • Strong customer service orientation and excellent work ethic.
  • Ability to process information quickly and make decisions.
  • Excellent time-management skills and ability to multitask.
  • Highly organized and detail-oriented.
  • Ability to work well under pressure in a fast-paced environment.
  • Self-motivated, enthusiastic team player who excels in a fast-paced environment.

Responsibilities

  • Assist and support the office in upholding standards, policies, and procedures.
  • Develop and increase profitable volume with existing and newly acquired carriers.
  • Contact carriers and build relationships to understand their business, qualify them, learn their lanes, and increase capacity for projects, lanes, the office, and the company.
  • Deliver exceptional customer service in every interaction.
  • Participate in daily office management and coordination, including building loads, setting up carriers, updating and checking calls, and scheduling pickup and delivery appointments.
  • Update customer systems and customers with critical information.
  • Follow established processes, procedures, and protocols to qualify and match the correct carrier to each shipment based on the service required.
  • Uphold the company's core principles of Customer, Company, Office.

Benefits

  • Competitive compensation.
  • Benefits and wellness offerings.
  • 401(k) with a generous match.
  • Training and development and career growth opportunities, including transfer opportunities within company offices.
  • Employee ownership opportunity.
  • Employee recognition program.
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