Carrier Sales Rep

Circle Logistics•Fort Wayne, IN

2d•Onsite

About The Position

Circle Logistics is a third-party logistics (3PL) firm focused on providing no-fail service, personalized communication, and innovative transportation solutions. The Carrier Sales Rep builds and grows a carrier book of business by developing relationships, expanding the carrier network, negotiating freight rates, and coordinating shipments. The role works with carriers, customers, drivers, and internal teams to ensure shipments are booked, picked up, and delivered successfully. The position requires a high-energy, detail-oriented, and adaptable person who can manage multiple tasks, solve transportation problems, communicate professionally, and meet department performance goals. Work is generally in an indoor office setting, with possible outdoor company events and exposure to varying temperatures during outside activities. Schedules may include evenings, weekends, holidays, and extended hours as business needs dictate.

Requirements

High school diploma, GED, or equivalent experience.
Proficiency with Google Drive and Excel, including VLOOKUP, pivot tables, and reports.
Strong written and verbal communication skills.
Ability to multitask in a dynamic, high-energy environment.
Detail-oriented and organized.
Positive attitude.
Professional presence and integrity.
Problem-solving and time-management skills.
Strong work ethic and reliability.
Flexibility to work nights, weekends, holidays, and other schedules as business needs require.
Ability to work seated for periods of up to 8 hours.
Ability to walk or otherwise move around as required.
Ability to reach, bend, stoop, push, and pull, and frequently lift up to 35 pounds and occasionally lift or move 40 pounds.
Close, distance, and peripheral vision, depth perception, and ability to adjust focus, with or without corrective lenses.

Responsibilities

Build a business strategy and grow a book of business with carrier relationships.
Expand the carrier network and maintain mutually beneficial relationships.
Negotiate freight rates.
Manage daily shipments and ensure pickups and deliveries occur as scheduled.
Collaborate with the team on pricing strategies and account implementation plans.
Communicate effectively with internal and external stakeholders.
Address transportation problems promptly and professionally.
Identify new carriers strategically based on shipment volume and lane density.
Maintain knowledge of shipping lanes, geography, and seasonality.
Meet department leadership's KPIs and goals.
Provide no-fail service on every load.
Communicate issues promptly to the appropriate people.
Qualify carriers before booking loads.
Share load details with drivers at booking and communicate changes.
Escalate issues according to the Circle Logistics Escalation Policy.
Provide load updates to Operations Representatives, Account Managers, and Client Strategy Managers as needed.
Build and maintain a spreadsheet of current and past carriers.
Provide competitive same-day freight options to customers.
Support critical loads and customers.
Take on additional responsibilities as assigned.

Benefits

Promotion path to a salary-plus-commission role after meeting performance-based benchmarks.
On-site training and career development.
Paid holidays and paid time off.
Health insurance.
Vision insurance.
Dental insurance.
Life insurance.
Disability insurance.
401(k) plan.
Advancement opportunities at a fast-growing company that promotes from within.