Carrier Relations Supervisor

UPS

1d•Onsite

About The Position

This position coordinates and manages the day-to-day activities associated with carrier performance. He/She analyzes and coordinates high dollar customer requests for quote (RFQ) among carriers. This position supervises specialists within the department. We’re one of the world’s largest providers of transportation and logistics services. Our customers range from small and mid-sized companies up to global enterprises. Our Global Logistics and Distribution business unit provides comprehensive logistics services and warehousing solutions utilizing a global network of distribution centers, innovative technology and supply chain expertise to manage the flow of goods from receiving to storage and order processing to shipment.

Requirements

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
Must be currently located in the same geographic location as the job or willing to self-relocate.

Nice To Haves

Bachelor's Degree or International equivalent
Working knowledge of Microsoft Office Excel

Responsibilities

Develops performance metrics to manage carrier performance.
Generates and distributes operational, financial, and network performance reports to ensure UPS meets operational objectives.
Maintains reporting systems to support UPS goals.
Provides carrier contract administration support, including validating negotiated buy rates, maintaining current and accurate contracts, ensuring amended contracts are loaded into freight payment and network management systems, confirming compliance with security procedures and coordinating carrier selection activities.
Conducts operational process development and compliance, including process improvement to decrease unit costs and improve productivity, multi-modal solutions to improve service and compliance, and performance metrics to manage and meet hazardous material requirements.
Provides cost and pricing information, including system updates with buy rates, customer and lane margin analyses, multi-modal optimization, and third-party procurement application tools.