Carrier Manager

Novolex•Charlotte, NC
•$105,000 - $115,000

About The Position

The Transportation Carrier/Procurement Manager provides transportation leadership in developing and managing carrier relationships across the Novolex network. The role uses data-driven insights and fiscal responsibility to maintain carrier KPIs and scorecards, increase capacity, and achieve high service levels. It calls for a self-starter who thrives in a fast-paced environment, enjoys working with numbers, and takes a can-do approach when working with carriers and Novolex teams. The position manages carrier procurement across truckload, intermodal, LTL, and parcel modes; builds strategic carrier partnerships; sources and qualifies new carriers; negotiates pricing; and supports RFPs and bid events. The manager monitors capacity, routing guides, pricing, service performance, and related transportation data, while helping teams improve service and control costs. The role also provides guidance and supervision to traffic and warehouse management.

Requirements

  • BA/BS in logistics or a related field.
  • At least 5 years of previous business experience, preferably in supply chain, transportation, procurement, or warehousing.
  • At least 3 years of demonstrated experience in carrier development.
  • Excellent written and verbal communication skills.
  • Strong organizational skills, strict attention to detail, and the ability to multitask and prioritize.
  • Proficiency in Microsoft Office, including Excel, Word, and Outlook.

Nice To Haves

  • Previous experience with Blue Yonder TMS and freight procurement software.
  • High analytical ability.

Responsibilities

  • Manage carrier relationships and procurement across truckload, intermodal, LTL, and parcel modes.
  • Build strategic partnerships with key carriers and maintain contacts at multiple levels within their organizations.
  • Research and qualify new carriers based on asset size, transportation modes, and regions covered.
  • Develop strategies to reduce costs and/or improve service.
  • Negotiate carrier pricing.
  • Help develop and execute RFPs and carrier bid events.
  • Manage carrier capacity and drop pools.
  • Create and monitor routing guides for transportation planners.
  • Ensure accurate pricing and capacities are uploaded into the TMS rate system.
  • Work with business teams and carriers to improve service and meet expected goals.
  • Provide guidance and supervision to traffic and warehouse management.
  • Create and maintain daily, weekly, and monthly service KPIs and scorecards for carrier review.
  • Collect, analyze, and manage quantitative data from TMS, TDW, Tableau, and SAP, and create performance metrics and ad hoc reports to support service improvements.
  • Assist in developing policies, guidelines, and procedures to ensure quality and cost control.

Benefits

  • 401(k) plan with company match
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Health savings accounts
  • Paid vacation
  • Sick days
  • Paid parental leave
  • Paid holidays
  • Wellness program
  • Tuition reimbursement for eligible non-union employees
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