Carrier Manager

Allen Lund Company, Inc.•Westlake, OH

About The Position

The Carrier Manager leads and develops a high-performing team of Carrier Sales Representatives and works alongside the General Manager to manage capacity and carrier relationships. The role involves sourcing, qualifying, and securing truckload and less-than-truckload carriers, including flatbed, dry, and refrigerated carriers; negotiating key lanes; and building long-term strategic partnerships. The Carrier Manager is responsible for expanding profitable business with existing partners, identifying new capacity opportunities, making sound decisions in real time to keep freight moving and protect margins, and upholding the company's guiding principle of Customer, Company, Office.

Requirements

At least 3 years of experience in freight brokerage, carrier procurement, or account management.
Knowledge of the logistics market, freight lanes, and carrier communication.
Proven ability to build trust, handle high-pressure conversations, and negotiate mutually profitable deals.
Strong communication skills, high energy, and a genuine interest in supporting team success.
Ability to make decisions under pressure and solve complex supply chain challenges.

Nice To Haves

College degree or equivalent real-world industry experience.

Responsibilities

Coach and mentor Carrier Sales Representatives in lane strategy and deal-closing.
Source, qualify, and secure high-performing truckload and LTL carriers.
Build relationships with fleet leaders and secure capacity on target lanes.
Expand profitable volume with existing carrier partners.
Identify new capacity opportunities.
Make timely, high-judgment decisions to keep freight moving and protect margins.
Lead by example and uphold the guiding principle of Customer, Company, Office.