Carrier Account Manager

Avenue Logistics•Chicago, IL

About The Position

Avenue Logistics is seeking a Carrier Account Manager to support enterprise-level accounts as part of a fast-paced team, working directly with a tenured Sales Representative. The role focuses on truckload account management, dedicated lanes, and high-volume account execution. Compensation includes a base salary and performance-linked variable commission.

Requirements

  • At least 2 years of experience in freight transportation.
  • Strong communication and problem-solving skills.
  • Ability to thrive in a fast-paced, high-volume environment.
  • Attention to detail, urgency, and ownership.

Nice To Haves

  • 3PL experience is preferred.

Responsibilities

  • Book and manage dedicated lanes across carrier accounts.
  • Own day-to-day execution for a high-volume account base of dedicated and private fleets.
  • Monitor and manage more than 100 daily pickups and deliveries.
  • Communicate consistently with carriers and internal Avenue representatives.
  • Troubleshoot delays, appointment changes, and service issues in real time.
  • Ensure high-quality service and execution across all shipments.
  • Use multiple internal systems to manage freight efficiently.

Benefits

  • Competitive base salary plus variable commission structure.
  • Opportunity for rapid career growth within a scaling company.
  • Hands-on training alongside experienced industry leaders.
  • Comprehensive medical, dental, vision, life, and disability benefits.
  • 401(k) with company match.
  • Fun, energetic, and team-driven work environment.
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