Carhop/ Skating Carhop (server)

Sonic (Soar Restaurants)•Flower Mound, TX

13d

About The Position

The Carhop serves products to guests, ensuring items meet operational, quality, and appearance standards before delivery. The role provides friendly and prompt service, responds to guest requests, assists with payment, and reports guest concerns to the Manager on Duty. It also includes clearing guest areas, maintaining cleanliness and sanitation, and following company policies and operational standards. Skating Carhops perform these duties on roller skates after completing the required training.

Requirements

General restaurant or retail knowledge.
Basic math and reading skills.
Effective verbal and written communication skills.
Ability to follow directions.
Customer service and multitasking skills.

Responsibilities

Ensure products meet operational, quality, and appearance standards before delivery.
Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
Provide friendly, quick, and polite service and promptly respond to guest requests.
Report customer complaints and issues to the Manager on Duty.
Assist guests with payment and make accurate change quickly and efficiently.
Clear trays and trash from guests’ vehicles, patio, drive-through, and parking lot.
Comply with company policies, procedures, and operational standards.
Perform regular cleaning and sanitation, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
Maintain regular attendance.
Report employee complaints and issues to the Manager on Duty.
Move and stock food products weighing up to 50 pounds.
For Skating Carhops, complete training requirements and perform duties while wearing roller skates.
Perform other job-related duties as assigned or required.