Carhop/ Skating Carhop (server)
About The Position
The Carhop serves products to guests and ensures they meet operational, quality, and appearance standards before delivery. The role provides friendly, quick, and polite service, responds promptly to guest requests, assists with payments, and makes change accurately. It also includes clearing trays and trash from guest vehicles and restaurant areas, following company policies and operating standards, and performing regular cleaning and sanitation duties. Carhops may also report customer or employee issues to the Manager on Duty and move and stock food products. Skating Carhops must complete skating training and perform their duties while wearing roller skates.
Requirements
- General restaurant or retail knowledge.
- Basic math and reading skills.
- Effective verbal and written communication skills.
- Ability to follow directions.
- Customer service and multitasking skills.
Responsibilities
- Ensure products meet operational, quality, and appearance standards before delivery to guests.
- Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
- Provide friendly, quick, and polite service to guests.
- Respond promptly to guest requests.
- Report customer complaints and issues to the Manager on Duty.
- Assist guests with payment and make accurate change quickly and efficiently.
- Clear trays and trash from guests’ vehicles, the patio, drive-thru, and parking lot.
- Comply with company policies, procedures, and operational standards.
- Perform regular cleaning and sanitation duties, including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease.
- Maintain regular attendance.
- Report employee complaints and issues to the Manager on Duty.
- Move and stock food products weighing up to 50 pounds.
- For Skating Carhops, complete skating training requirements and perform duties while on roller skates.
- Perform other job-related duties as assigned or required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
