Carhop/ Skating Carhop (server)

Soar QSR•Sachse, TX

13d•Onsite

About The Position

The Carhop serves products to guests, ensuring items meet operational, quality, and appearance standards before delivery. The role provides friendly, prompt service, responds to guest requests, assists with payments, and maintains cleanliness in guest and food-preparation areas. Carhops may also stock food products. Skating Carhops complete skating training and perform their duties on roller skates. The role requires regular attendance and may include irregular hours, nights, weekends, and holidays.

Requirements

General restaurant or retail knowledge.
Basic math and reading skills.
Effective verbal and written communication skills.
Ability to follow directions.
Customer service and multitasking skills.
Ability to carry and balance a tray weighing up to 25 pounds and move and stock food products weighing up to 50 pounds.
For Skating Carhops, ability to perform duties while on roller skates after completing required training.

Responsibilities

Ensure products meet operational, quality, and appearance standards before delivery to guests.
Deliver products to guests while carrying and balancing a tray weighing up to 25 pounds.
Provide friendly, quick, and polite service to guests.
Respond promptly to guest requests.
Report customer complaints or issues to the Manager on Duty (MOD).
Assist guests with payment and make accurate change quickly and efficiently.
Clear trays and trash from guests’ vehicles, patio, drive-thru, and parking lot.
Comply with company policies, procedures, and operational standards.
Perform regular cleaning and sanitation, including trash disposal, mopping, sweeping, washing dishes and food-preparation tools, wiping counters, sanitizing food-preparation areas, cleaning equipment, and emptying used grease.
Report employee complaints or issues to the MOD.
Move and stock food products weighing up to 50 pounds.
For Skating Carhops, complete skating training requirements and perform duties while wearing roller skates.
Perform other job-related duties as assigned or required.
Maintain regular attendance.