AAC - FT/PT Cargo Agent HNL

Aloha Air Cargo•Honolulu, HI

About The Position

The Cargo Agent performs one or more duties involving the loading and unloading of cargo and mail; operating aircraft and ground equipment; cleaning, servicing, and towing aircraft and equipment; engaging and disengaging air-start and ground power units; cargo transfers and warehousing; and cargo services such as telephone sales, customer information, and other cargo office duties. The position also performs other duties within the normal scope of cargo work to support customer service and departmental goals. This is a union-represented position. The role routes freight shipments, receives customer orders, arranges freight pickup and delivery to the loading platform, assembles cargo and mail by destination, weighs items and determines charges, and helps ensure complete and properly balanced loads. It also involves preparing freight bills and manifests, processing payments and refunds, handling inbound freight and notifying consignees, and following security and hazardous-material procedures while maintaining a clean and safe work environment.

Requirements

  • Ability to lift, push, pull, or carry objects weighing up to 75 pounds.
  • Must be able to qualify for and obtain a U.S. Customs and Border Protection seal.
  • Valid driver's license and ability to obtain an Airport Motor Vehicle Operating Permit.
  • Ability to obtain certification to operate forklift trucks for loading and unloading freight.
  • Ability to work independently in a fast-paced environment and attention to detail.
  • Availability to work various shifts, including weekends and holidays.
  • Basic typing and computer skills.
  • Ability to perform basic math calculations.
  • Good communication skills.

Nice To Haves

  • High school diploma or equivalency preferred.

Responsibilities

  • Route inbound and outbound air freight shipments to their destinations.
  • Receive customer counter orders and arrange freight pickup and delivery to the loading platform.
  • Assemble cargo and mail according to destination, including scanning and assembling mail.
  • Weigh items and determine costs using established tariffs.
  • Direct or participate in cargo loading to ensure loads are complete and weight is evenly distributed.
  • Itemize charges, prepare freight bills, accept payments, and issue refunds.
  • Prepare manifests to accompany shipments.
  • Follow required security procedures and hazardous-material handling requirements.
  • Unload inbound freight, notify consignees when shipments arrive, and arrange delivery.
  • Perform operations related to loading and unloading mail.
  • Maintain a clean and safe work environment.
  • Perform other duties within the normal scope of cargo work to support customer service and departmental goals.
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