The Cargo Agent performs one or more duties involving the loading and unloading of cargo and mail; operating aircraft and ground equipment; cleaning, servicing, and towing aircraft and equipment; engaging and disengaging air-start and ground power units; cargo transfers and warehousing; and cargo services such as telephone sales, customer information, and other cargo office duties. The position also performs other duties within the normal scope of cargo work to support customer service and departmental goals. This is a union-represented position. The role routes freight shipments, receives customer orders, arranges freight pickup and delivery to the loading platform, assembles cargo and mail by destination, weighs items and determines charges, and helps ensure complete and properly balanced loads. It also involves preparing freight bills and manifests, processing payments and refunds, handling inbound freight and notifying consignees, and following security and hazardous-material procedures while maintaining a clean and safe work environment.
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Job Type
Full-time
Education Level
High school or GED