AAC - FT/PT Cargo Agent ITO

Aloha Air Cargo•Hilo, HI

About The Position

The Cargo Agent handles air freight and mail operations, including loading and unloading cargo, operating aircraft and ground equipment, cargo transfers and warehousing, and cargo services. Duties may also include cleaning, servicing, and towing aircraft and equipment; connecting and disconnecting air-start and ground power units; telephone sales; providing customer information; and other cargo office work. The role also covers other duties within the normal scope of cargo work to support customer service and departmental goals. This is a union-represented position.

Requirements

  • Ability to lift, push, pull, or carry objects weighing up to 75 pounds.
  • Must qualify for and obtain a U.S. Customs and Border Protection seal.
  • Valid driver's license, ability to obtain an Airport Motor Vehicle Operating Permit, and ability to obtain certification to operate forklifts for loading and unloading freight.
  • Ability to work independently in a fast-paced environment and attention to detail.
  • Availability to work various shifts, including weekends and holidays.
  • Basic typing and computer skills.
  • Ability to perform basic math calculations.
  • Good communication skills.

Nice To Haves

  • High school diploma or equivalent preferred.

Responsibilities

  • Route inbound and outbound air freight shipments to their destinations.
  • Receive customer counter orders and arrange freight pickup and delivery to the loading platform.
  • Assemble cargo according to destination.
  • Weigh items and determine costs using established tariffs.
  • Direct or participate in cargo loading to ensure loads are complete and weight is evenly distributed.
  • Itemize charges, prepare freight bills, accept payments, and issue refunds.
  • Prepare shipment manifests.
  • Follow required security procedures and hazardous-material handling requirements.
  • Unload inbound freight, notify consignees when shipments arrive, and arrange delivery.
  • Perform operations related to loading and unloading mail.
  • Scan and assemble mail according to destination.
  • Follow security procedures at Air Cargo and when handling equipment.
  • Maintain a clean and safe work environment.
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