AAC - FT/PT Cargo Agent LIH

Aloha Air Cargo•Lihue, HI

About The Position

The Cargo Agent performs cargo and mail handling and related airport operations. Duties may include loading and unloading cargo and mail; operating aircraft and ground equipment; cleaning, servicing, and towing aircraft and equipment; engaging and disengaging air-start and ground power units; transferring and warehousing cargo; and providing cargo services such as telephone sales, customer information, and other cargo office duties. The role also includes other duties within the normal scope of cargo work to support customer service and departmental goals. This is a union-represented position. The Cargo Agent routes freight, processes customer orders, prepares shipments and manifests, handles charges and payments, and coordinates freight and mail loading and unloading. The agent follows security and hazardous-material handling procedures and maintains a clean and safe work environment.

Requirements

  • High school diploma or equivalent preferred.
  • Ability to lift, push, pull, or carry objects weighing up to 75 pounds.
  • Ability to qualify for and obtain a U.S. Customs and Border Protection seal.
  • Valid driver's license.
  • Ability to obtain an Airport Motor Vehicle Operating Permit.
  • Ability to obtain certification to operate forklift trucks for loading and unloading freight.
  • Ability to work independently in a fast-paced environment and attention to detail.
  • Availability to work various shifts, including weekends and holidays.
  • Basic typing and computer skills.
  • Ability to perform basic math calculations.
  • Good communication skills.

Nice To Haves

  • High school diploma or equivalent.

Responsibilities

  • Route inbound and outbound air freight shipments to their destinations.
  • Receive customer counter orders and arrange freight pickup and delivery to the loading platform.
  • Assemble cargo according to destination.
  • Weigh items and determine costs using established tariffs.
  • Direct or participate in cargo loading to ensure loads are complete and weight is evenly distributed.
  • Itemize charges, prepare freight bills, accept payments, and issue refunds.
  • Prepare manifests to accompany shipments.
  • Follow required security procedures and hazardous-material handling requirements.
  • Unload inbound freight, notify consignees of shipment arrivals, and arrange delivery to consignees.
  • Perform operations related to loading and unloading mail.
  • Scan and assemble mail according to destination.
  • Follow required security procedures in air cargo operations and when handling equipment.
  • Maintain a clean and safe work environment.
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