AAC - FT/PT Cargo Agent KOA

Aloha Air Cargo•Kailua, HI

19h

About The Position

The Cargo Agent performs one or more duties involving the loading and unloading of cargo and mail; operation of aircraft and ground equipment; cleaning, servicing, and towing aircraft and equipment; operating air-start and ground power units; cargo transfers and warehousing; and cargo services such as telephone sales, customer information, and other cargo office work. The role also includes other duties within the normal scope of cargo work to support customer service and departmental goals. This is a union-represented position. The Cargo Agent routes freight shipments, handles customer counter orders and pickup arrangements, assembles and weighs cargo, calculates charges, prepares freight bills and manifests, and directs or participates in cargo loading. The role also handles inbound freight notifications and delivery arrangements, mail operations, and compliance with security and hazardous-material procedures. The agent is responsible for maintaining a clean and safe work environment.

Requirements

High school diploma or equivalency preferred.
Ability to lift, push, pull, or carry objects weighing up to 75 lbs.
Ability to qualify for and obtain a U.S. Customs and Border Protection seal.
Valid driver's license.
Ability to obtain an Airport Motor Vehicle Operating Permit.
Ability to obtain forklift truck certification for loading and unloading freight.
Ability to work independently in a fast-paced environment and attention to detail.
Availability to work various shifts, including weekends and holidays.
Basic typing and computer skills.
Ability to perform basic math calculations.
Good communication skills.

Responsibilities

Route inbound and outbound air freight shipments to their destinations.
Receive customer counter orders and arrange for freight pickup and delivery to the loading platform.
Assemble cargo according to destination.
Weigh items and determine costs using established tariffs.
Direct or participate in cargo loading to ensure the load is complete and weight is evenly distributed.
Itemize charges, prepare freight bills, accept payments, and issue refunds.
Prepare manifests to accompany shipments.
Follow required security procedures and hazardous-material handling requirements.
Unload inbound freight, notify consignees when shipments arrive, and arrange delivery to consignees.
Perform operations related to loading and unloading mail.
Scan and assemble mail according to destination.
Follow required Air Cargo security procedures and equipment-handling requirements.
Maintain a clean and safe work environment.
Perform duties involving aircraft and ground equipment operation, aircraft and equipment cleaning, servicing and towing, air-start and ground power units, cargo transfers, warehousing, and cargo services.