Caregiver Manager and Recruiter

Caring Senior Service•Hartford, CT

9d•Hybrid

About The Position

Caring Senior Service is seeking a Caregiver Manager and Recruiter to lead the team behind exceptional care. This role involves building, supporting, scheduling, and guiding the caregiver team. The position is responsible for caregiver recruitment, scheduling, team performance, and day-to-day care management support. It is a leadership position that directly impacts caregiver success, client satisfaction, family peace of mind, and the overall quality of care delivered. The ideal candidate is a proactive, solutions-focused leader who enjoys recruiting, building strong teams, solving problems, and making a meaningful difference in the lives of seniors and families.

Requirements

Minimum of 5 years of leadership, management, recruiting, staffing, or team coordination experience.
Strong communication, problem-solving, and time-management skills.
Ability to manage multiple priorities while staying calm and professional.
Comfortable using Microsoft Office and caregiver scheduling systems.
Valid driver’s license and insured vehicle.
Ability to pass background and registry checks.
Positive, accountable, team-first leadership style.
Genuine desire to support caregivers and serve seniors in the community.

Nice To Haves

Experience in home care, senior care, healthcare, staffing, recruiting, or customer service is a plus.

Responsibilities

Lead the effort to attract, recruit, interview, and onboard high-quality caregivers.
Support caregiver hiring and onboarding.
Help build a strong caregiver pipeline.
Identify caregivers who align with our mission, values, and care standards.
Create a positive first impression of Caring Senior Service as an employer of choice.
Provide daily guidance, coaching, and support to caregivers.
Set clear expectations for professionalism, reliability, and quality of care.
Reinforce company standards, policies, and best practices.
Build strong relationships with caregivers through consistent communication.
Help improve caregiver retention, engagement, and performance.
Manage caregiver schedules and client coverage needs.
Match caregivers to clients based on skills, personality, availability, and care needs.
Respond quickly and calmly to call-offs or urgent coverage changes.
Help maintain continuity of care for clients and families.
Use scheduling systems to keep operations organized and accurate.
Support smooth client onboarding and ongoing service coordination.
Communicate professionally with clients, families, caregivers, and office team members.
Address concerns quickly and help resolve issues with confidence.
Support care quality, service consistency, and client satisfaction.
Partner with the team to ensure every client receives GreatCare.
Assist with activities of daily living or companionship care on occasion to ensure uninterrupted service for a client.