Caregiver Liaison

Right at Home Central New Jersey•Old Bridge, NJ

1d•Onsite

About The Position

Right at Home of Central New Jersey provides in-home companionship, personal care, and assistance to seniors and disabled adults who want to live independently. The Caregiver Liaison is the primary point of contact for caregivers and clients, coordinating staffing and schedules and troubleshooting issues to support smooth care delivery. The role requires a detail-oriented, computer-literate problem solver with strong multitasking and communication skills who is dependable, takes initiative, adapts to changing priorities, works well with others, and is open to learning. The position is based in Old Bridge, New Jersey. The employer describes its team as hands-on and supportive, and says it offers excellent compensation and great benefits.

Requirements

Basic computer and telephone skills.
Patience and understanding when helping caregivers, clients, and partners.
A driver’s license in good standing.
Ability to transport caregivers in a company or personal vehicle.
Strong multitasking and communication skills.
Ability to adapt quickly when priorities change, work well with others, take initiative, and remain open to learning.

Responsibilities

Answer and direct incoming calls.
Coordinate daily caregiver schedules and ensure all shifts are covered.
Match caregivers with clients based on availability, skills, experience, and compatibility.
Handle call-outs, last-minute schedule changes, and staffing challenges.
Address client and caregiver concerns professionally and with a solution-focused approach.
Maintain accurate schedules and documentation.
Communicate effectively with clients, caregivers, and office staff.