Career Transition Service Specialist

Serrato Corporation•Flint, MI

About The Position

The Career Transition Service Specialist provides transitional, placement, and follow-up services to former enrollees and graduates in compliance with government and management directives. The specialist serves as the principal contact for graduates and former enrollees during transition, placement, and follow-up, and coordinates referrals, employer contacts, and placement support. The role also verifies and reports qualifying placements, maintains case-management records, communicates with center staff and workforce development centers, and produces placement and follow-up reports. The successful candidate has strong communication, interpersonal, organizational, motivation, and counseling skills; proficiency in Microsoft Office applications and basic computer functions; and either a relevant bachelor's degree or a relevant associate's degree with two years of related experience. A valid state driver's license is required.

Requirements

  • Two years of related experience. Experience may include successful Job Corps outreach and admissions experience or successful outreach and admissions experience with other youth development programs.
  • Bachelor's degree in human services, psychology, counseling, education, social science, communications, or a closely related field; or an associate's degree in one of these fields and two years of related experience.
  • Proficiency with advanced Microsoft Office applications, including Word, PowerPoint, Outlook, and Excel.
  • Computer literacy in basic computer functions, email, internet, and programs such as Adobe Acrobat.
  • High-level communication, interpersonal, and organizational skills.
  • Ability to motivate, inspire, and counsel students effectively.
  • Valid state driver's license.

Responsibilities

  • Serve as the principal point of contact for graduates and former enrollees during transition, placement, and follow-up, as appropriate.
  • Initiate transitional support referrals to off-center placement specialists and other community agencies.
  • Contact employers and one-stop centers to arrange interviews and other activities that promote initial placement.
  • Maintain regular contact with former students during the placement and follow-up period, provide services as needed, and document activity in the automated case management system.
  • Verify, document, and report placements that meet PRH requirements using the automated system and ETA-678.
  • Maintain regular contact with career development specialists and career technical training instructors on center.
  • Work with department staff to gather information and maintain communication with workforce development centers throughout the state where the center operates.
  • Produce and distribute placement and follow-up reports.
  • Perform other duties as assigned.

Benefits

  • Paid short-term and long-term disability and basic life insurance.
  • Health care insurance available, including medical, dental, vision, critical illness, accident, HSA, and FSA.
  • Paid holidays.
  • Paid time off.
  • 401(k) retirement plan with company match.
  • Tuition reimbursement.
  • Employee assistance counseling service programs available.
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