Career Success Advisor
About The Position
The Career Success Advisor (Employment Specialist) supports individuals with disabilities who receive SSI/SSDI through the Social Security Administration’s Ticket to Work program. The advisor manages a caseload and guides participants through the full path to employment, from identifying goals, strengths, work history, and barriers to creating and carrying out an employment plan. Support includes resume development, interview preparation, job searches, employer outreach, career fairs, and building relationships with companies that may hire participants. Support continues after placement. The advisor stays in contact with participants, helps them address workplace challenges, and supports their adjustment and growth on the job. The role combines participant outreach and coaching with employer engagement and requires organization, initiative, and a warm, clear communication style. The position is onsite in Jamaica, New York, Monday through Friday, 9 a.m. to 5 p.m. It is a full-time salaried position with performance bonuses. Compensation is $25 per hour during a short probationary period, followed by a salary of $50,000 to $55,000 per year. Onboarding during probation is through a staffing agency, with limited benefits.
Requirements
- Bachelor’s degree.
- Ability to complete and pass the Social Security Administration’s Suitability Process.
- Comfort using Microsoft 365.
Nice To Haves
- Paid or volunteer experience in social services.
- Experience working with individuals with physical or mental disabilities and/or substance use challenges.
- Salesforce experience.
- Ability to earn the SSA’s CWIC certification.
- Experience as an employment specialist, case manager, or job coach.
Responsibilities
- Manage a caseload of participants and guide each person through the journey to employment.
- Learn participants’ goals, strengths, work histories, and barriers to employment.
- Develop employment plans with participants and help put those plans into action.
- Help participants improve resumes, prepare for interviews, and identify suitable jobs.
- Contact employers, attend career fairs, and build a network of companies willing to hire participants.
- Maintain contact with participants after they are hired, help them address challenges, and support their adjustment and growth at work.
Benefits
- Medical insurance.
- Dental insurance.
- Vision insurance.
- Performance-based bonuses.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
