Career Program Specialist (Admissions Representative)

Porter & Chester Instit • Waterbury, CT

5d

About The Position

Porter and Chester Institute is seeking a people-focused Career Program Specialist (Admissions Representative) to help prospective students explore career training options and decide whether the institute’s programs are a good fit. The role is suited to professionals with communication, sales, or customer service experience; prior career-education experience is not required, and training in the admissions process is provided.

The specialist is the first point of contact for prospective students and guides applicants from initial inquiry through enrollment. The role includes conversations by phone, in person, and virtually, campus tours and information sessions, accurate recordkeeping, and collaboration with Financial Aid, Academic, and Student Services teams. Paid training and ongoing professional development are provided.

Porter and Chester Institute is a trade school serving Connecticut and Massachusetts, with nine campus locations and programs in trades, healthcare, and computer and technology fields. Its stated vision is to educate and train students to become competent employees.

Requirements

• High school diploma or GED.
• At least 2 years of sales or customer service experience.
• Strong communication, listening, and relationship-building skills.
• Comfort working with goals, follow-ups, and deadlines.
• Ability to use common software programs such as MS Word, Excel, and Outlook.

Nice To Haves

• Associate’s degree.
• Knowledge of post-secondary or career-focused education.

Responsibilities

• Speak with prospective students by phone, in person, and virtually about their career goals and educational options.
• Guide applicants through the admissions process from inquiry to enrollment.
• Build trust through consultative, student-focused conversations rather than high-pressure tactics.
• Conduct campus tours and information sessions.
• Accurately document student interactions and progress in the institute’s systems.
• Collaborate with Financial Aid, Academic, and Student Services teams.
• Participate in paid training and ongoing professional development.

Benefits

• Paid training
• Ongoing professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED