Career Program Specialist (Admissions Representative)
About The Position
Porter and Chester Institute is hiring a Career Program Specialist (Admissions Representative) to serve as the first point of contact for prospective students. The role helps prospective students explore career training options and determine whether the programs are a good fit. It is intended for people-focused professionals with sales or customer service experience; the employer provides training in its admissions process. The position works with prospective students by phone, in person, and virtually, guiding applicants from initial inquiry through enrollment. The specialist conducts campus tours and information sessions, documents student interactions and progress, and collaborates with Financial Aid, Academic, and Student Services teams. Paid training and ongoing professional development are provided. Porter and Chester Institute is a trade school serving Connecticut and Massachusetts, with nine campus locations. Its programs include automotive technology, HVAC-R, CAD, electrician, plumbing, medical assisting, dental assisting, practical nursing, and computer and technology training. The institute states that its vision is to educate and train students to become competent employees and that its staff focuses on a fulfilling and enriching student experience.
Requirements
- High school diploma or GED.
- Minimum of 2 years of sales or customer service experience.
- Strong communication, listening, and relationship-building skills.
- Comfort working with goals, follow-ups, and deadlines.
- Ability to use common software programs such as MS Word, Excel, and Outlook.
Nice To Haves
- Associate's degree.
- Knowledge of post-secondary or career-focused education.
Responsibilities
- Speak with prospective students by phone, in person, and virtually about career goals and educational options.
- Guide applicants through the admissions process from inquiry to enrollment.
- Build trust through consultative, student-focused conversations rather than high-pressure tactics.
- Conduct campus tours and information sessions.
- Accurately document student interactions and progress in the employer's systems.
- Collaborate with Financial Aid, Academic, and Student Services teams.
- Participate in paid training and ongoing professional development.
Benefits
- Paid training
- Ongoing professional development
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
