Career & Education Manager

EDSI (Educational Data Systems, Inc.) • Missouri City, TX

4d

About The Position

The Career and Education Manager is directly responsible for staff and customer service. The manager sets expectations for quality service and accomplishments, models responsibility and accountability, and works with supervisors to support staff in performing their duties. This role oversees the office’s daily operations and expenditures, guides staff toward Workforce Solutions System goals, and ensures contract performance, compliance, and equitable administration of financial aid.

Requirements

• Bachelor’s degree in a related field, or an equivalent combination of education and 5–10 years of relevant leadership experience.
• Skills and experience providing career development assistance.
• Working knowledge of Microsoft Office products.
• Experience in a team-oriented environment.
• Valid driver’s license and clean driving record.

Responsibilities

• Communicate across every level of the Workforce Solutions system and set clear expectations and priorities for career and education staff.
• Delegate tasks and review their status to ensure expectations are met.
• Directly supervise and evaluate staff performance.
• Align daily activities with annual and long-term Workforce Solutions System goals and help set short-term goals and objectives.
• Empower employees to take responsibility for their jobs and goals, delegate responsibilities, and provide accountability and regular feedback.
• Plan, evaluate, and improve processes and procedures to enhance speed, quality, efficiency, and results.
• Ensure team leads understand, implement, and train staff to meet contract performance objectives.
• Manage overall office operations and daily activities, including expenditures.
• Maintain professional technical knowledge by attending educational workshops and training courses and establishing personal and professional networks.
• Maintain compliance with internal Human Resources policies and procedures, equal opportunity, and nondiscrimination provisions.
• Identify staffing needs, conduct interviews, and make hiring and termination recommendations.
• Evaluate and recommend personnel actions, including salary increases, bonuses, and improvement plans.
• Ensure staff accurately determine eligibility for and award Workforce Solutions financial aid equitably and according to priority guidelines.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager