Education & Career Pathways Manager

A PLACE CALLED HOME•Los Angeles, CA

2d•$31 - $33•Onsite

About The Position

A Place Called Home (APCH), a nonprofit youth and community center in South Central Los Angeles, is hiring an Education & Career Pathways Manager in its Programs department. Reporting to the Head of the Department, this full-time, non-exempt position works 40 hours per week, Monday through Friday, from 10:15 AM to 6:45 PM. The listed hourly salary range is $31.25–$33.17. The Manager leads implementation and continuous improvement of APCH’s integrated College and Career Pathways program, supporting youth and young adults as they transition from high school to college, careers, and other post-secondary opportunities. The position supervises Education & Career Pathways Counselors and ensures members receive individualized guidance, goal-setting support, case management, and planning resources suited to their goals. Pathways may include four-year universities, community colleges, vocational training, skilled trades, apprenticeships, military service, entrepreneurship, and direct employment. The role develops and oversees a comprehensive case management model, including individualized planning, progress monitoring, documentation, and tiered interventions. The Manager expands vocational and career pathways while strengthening APCH’s college access and success program, and collaborates across departments and with community partners to create systems, partnerships, and programming aligned with APCH’s youth development model and strategic priorities. The position requires a bachelor’s degree in a relevant field or equivalent experience, along with experience in the nonprofit youth development sector. The work takes place in a dynamic, often high-noise youth center environment and may occasionally require evening and weekend work. Background screening is required.

Requirements

Bachelor’s degree in a relevant field or equivalent experience.
Experience in the nonprofit youth development sector.
Experience working with teens and young adults in college access, career readiness, youth development, case management, counseling, workforce development, or related fields.
Strong youth engagement and relationship-building skills.
Staff supervision and coaching skills.
Case management and goal-setting experience.
Knowledge of post-secondary planning processes and pathways.
Strong organizational and project management skills.
Excellent oral and written communication skills.
Ability to develop and implement systems, workflows, and protocols.
Data tracking, reporting, and analysis skills.
Ability to collaborate effectively across teams and departments.
Facilitation and presentation skills.
Problem-solving and conflict-resolution skills.
Ability to work with diverse youth and families using a strengths-based and culturally responsive approach.
Computer proficiency, including Microsoft Office Suite, Google Workspace, and database systems.
Ability to manage competing priorities in a fast-paced environment.
Able to work in a dynamic, high-noise youth center environment.
Able to sit for long periods and sometimes stand or walk.
Continual use of hands for typing and clerical functions.
Able to use a computer for long periods, requiring good vision and focus.
Able to lift up to 25 pounds occasionally.
Able to occasionally work nights and weekends.

Nice To Haves

Experience supervising staff, coordinating programs, and working with diverse youth populations.
Knowledge of trauma-informed and positive youth development practices.
Ability to speak, write, and understand Spanish.

Responsibilities

Supervise, support, and coach a team of Pathways Counselors.
Maintain a limited participant caseload, providing outreach, intake, assessment, goal-setting, individualized guidance, and ongoing coaching.
Design, implement, and improve the Pathways case management framework, including goal-setting, progress monitoring, documentation standards, and tiered interventions.
Ensure teen and young adult members are assigned to and consistently connected with a Pathways Counselor.
Oversee implementation of APCH’s integrated post-secondary pathways model for elementary, middle, high school, and post-high school youth.
Support counselors in developing individualized goals and post-secondary plans aligned with members’ interests, strengths, and aspirations.
Ensure pathways services support college, vocational training, workforce entry, certifications, entrepreneurship, military service, and other career pathways.
Manage the organization’s internship program with support from Counselors.
Translate program strategy into operational workflows, systems, schedules, and practices.
Monitor pathways programming across age groups and identify opportunities to improve alignment and member engagement.
Develop systems and protocols for consistent follow-up, accountability, and support throughout members’ APCH experience and post-secondary planning.
Support the collection, tracking, and reporting of member participation, outcomes, and related data.
Collaborate with Senior Program Leadership on continuous improvement related to pathways programming and youth outcomes.
Work with other program areas to integrate pathways programming across the member experience.
Coordinate workshops, events, field trips, career exploration opportunities, college visits, and related activities.
Build and maintain partnerships with colleges, training programs, employers, workforce development organizations, and community partners.
Support pathways staff with crisis management, member engagement strategies, and family communication when needed.
Ensure programming reflects youth development best practices, trauma-informed care, positive youth development, and culturally responsive engagement.
Help develop and facilitate trainings, resources, and tools for pathways staff and broader program teams.
Participate in strategic planning and program development related to pathways programming and member engagement.
Prepare reports, updates, and presentations for leadership.
Attend required staff meetings, trainings, events, and organizational activities.
Actively supervise members during structured and unstructured program time to support safety and positive engagement.
Perform other duties as assigned.