Career Development Program Manager

Ability Beyond•Norwalk, CT

22h

About The Position

Ability Beyond is seeking a Career Development Program Manager for its Employment Services team in the Danbury and Norwalk DDS (Department of Developmental Services) Program. The role is responsible for providing services and supports to assigned participants, supervising assigned staff, and building constructive working relationships with funding sources. The manager works with Ability Beyond’s management team, other departments, and vendor groups, and supports program goal setting, data tracking, and the overall success of regional employment services. The position covers the Danbury area and sometimes Norwalk, and requires access to a car.

Requirements

Bachelor’s degree in a Human Services field, or at least eight years of experience as a substitute.
At least two years of related experience as an Employment Specialist or a background in business.
At least two years of experience in the health services field.
Current, valid driver’s license and daily use of a registered and insured vehicle.

Nice To Haves

DDS (Department of Developmental Services) experience preferred.

Responsibilities

Supervise the assigned Career Development Department and work with Employment Specialists to develop an effective team that supports Ability Beyond and the individuals it serves.
Train and support assigned staff in required paperwork and facilitate in-service trainings and staff meetings as directed.
Collect, monitor, and complete documentation required by state-funded and local business contracts in a timely manner; complete required billing and collections for funding sources.
Develop working relationships with third-party payers, regulatory agencies, and other stakeholders to identify and resolve problems, support referrals, and help make Ability Beyond the provider of choice in the region.
Participate in provider meetings and network with external colleagues to identify potential partnerships and learning opportunities.
Monitor and provide input on staff-written employment plans, including participants’ short-term and long-term goals, personal goals, and progress.
Ensure compliance with the agency mission, reporting requirements, and applicable regulatory standards.
Accept referrals for eligible individuals seeking work-site or individual placements and establish appropriate caseload goals.
Help staff and the team meet goals and budgetary expectations; proactively plan for and recommend staffing needs.
Design, implement, and evaluate quality assurance indicators and tools to assess Career Development service delivery.
Respond proactively to Career Development Department case-management needs and represent Ability Beyond to participants, families, professionals, community and government agencies, and related organizations.
Assist the Assistant Services Director/Services Manager with pursuing funding streams, completing requests for proposals and grants, and adapting the department to changing needs or growth.