Information Technology Career Development Program

Swagelok Company•Solon, OH

2d•Onsite

About The Position

Swagelok offers a three-year, rotational Career Development Program for recent graduates seeking broad experience at the start of their professional careers. As part of the Information Technology team, the employee gains hands-on exposure to how technology supports business success across areas such as business applications, commercial technology platforms, enterprise systems, data and analytics, IT operations, cybersecurity, service delivery, automation, and emerging technologies. The accelerated program is intended for candidates interested in becoming future leaders or technical experts. Participants rotate through three assignments: the first lasts 12–18 months, followed by two rotations of approximately 12 months each. The program provides technical and business experience, ongoing guidance from an assigned mentor, and developmental support from management associates. Specific responsibilities may vary by team assignment and organizational priorities.

Requirements

Completion of a bachelor's degree in Information Technology, Computer Science, Management Information Systems, Business Analytics, Data Analytics, Computer Information Systems, Engineering, Business, Cybersecurity, Software Development, or a related field.
Minimum GPA of 3.0.
Authorized to work in the United States.
Open to working in Solon, Ohio, without relocation support.
Strong analytical thinking and structured problem-solving capabilities.
Effective communication skills, including the ability to translate technical concepts for diverse audiences.
Ability to take ownership of tasks, manage deliverables, and follow through to completion.
Ability to prioritize and manage multiple tasks in a fast-paced, deadline-driven environment.
Intellectual curiosity and a proactive approach to learning new technologies and frameworks.
Adaptability and flexibility in response to evolving technical and business requirements.
Collaborative mindset and ability to work effectively in team-based environments.
Foundational exposure to one or more of the following: business applications or enterprise systems; data analytics, reporting, databases, or data structures; software development, testing, scripting, or QA; cloud platforms, infrastructure, networking, or operating systems; cybersecurity, privacy, IT controls, or risk concepts; automation, AI tools, collaboration platforms, or digital productivity tools.
Accountability, achievement, initiative, influence, teamwork and collaboration, adaptability, and self-confidence.

Nice To Haves

Familiarity with SAP, ServiceNow, Microsoft 365, Power BI, cloud platforms, collaboration tools, or other enterprise technologies.
Internship, co-op, or hands-on experience in an IT-related environment.

Responsibilities

Contribute to small- and mid-scale IT projects, operational initiatives, process improvements, system enhancements, and technology-enabled business solutions.
Partner with IT teams and business stakeholders to understand needs, gather requirements, analyze information, document processes, and support delivery of practical solutions.
Support hands-on work across IT domains such as business applications, commercial platforms, enterprise systems, data and analytics, service delivery, infrastructure, cybersecurity, end-user services, automation, or collaboration tools.
Analyze processes, workflows, system configurations, data, and user experiences to identify improvements and recommend business-aligned solutions.
Participate in system lifecycle and/or software development lifecycle activities, including requirements gathering, documentation, testing, deployment, user support, adoption, and post-implementation support.
Assist with troubleshooting, ticket resolution, service requests, incident/problem/change activities, system monitoring, application support, and other assigned run-the-business responsibilities.
Develop working knowledge of enterprise tools and modern technology environments, including cloud services, databases, reporting tools, collaboration platforms, AI/automation tools, operating systems, and business applications.
Use structured problem-solving techniques to define problems, evaluate options, analyze data, test solutions, and implement corrective or improvement actions.
Create and maintain documentation such as process maps, functional notes, test cases, knowledge articles, user guides, technical procedures, and project materials.
Collaborate with cross-functional teams to deliver project milestones, communicate progress, and understand how technology decisions affect upstream and downstream business processes.
Engage in continuous learning through training, mentoring, self-directed study, certifications, peer learning, and exposure to leaders and subject matter experts.
Present findings, recommendations, project outcomes, or improvement opportunities to peers, leaders, and stakeholders.