Career Coach - Clark County

Diversified Services Network, Inc.•Jeffersonville, IN

4d•$38,313 - $41,600

About The Position

Diversified Services Network Inc. is seeking a Career Coach for a long-term project serving Clark County in Jeffersonville, Indiana. The Career Coach provides workforce readiness counseling, mentoring, and case management to participants, helping them prepare for employment that leads to self-sufficiency. The role supports participants from referral through employment retention and advancement by assessing their needs and progress, developing employment plans, connecting them with services and resources, and maintaining accurate participant records. Frequent local travel is required.

Requirements

Associate’s degree from an accredited university or college, or 12 months of related work experience.
Excellent verbal and written communication skills.
Demonstrated customer service skills.
Familiarity with the communities served and knowledge and understanding of local needs and resources.
Frequent local travel required.

Nice To Haves

One to three years’ experience in workforce development or related programs.

Responsibilities

Manage a caseload of participants and provide work readiness counseling and mentoring.
Assess participants’ competencies, work history, education, skills, and abilities; identify employment challenges and help participants find solutions.
Conduct regular individual meetings regarding job search, education, job retention, and job readiness.
Review available services with each participant and develop an employment plan with short- and long-term goals.
Maintain information about local resources and employers.
Ensure participant accountability and attendance, and track employment retention goals.
Promptly notify government agencies when a participant loses employment or has reduced work hours.
Maintain scheduled, periodic contact with participants in a variety of locations to assess job retention and advancement issues.
Inform participants about training and job opportunities that may lead to advancement.
Monitor participant progress throughout the program cycle, from referral through retention and advancement, to support self-sufficiency.
Prepare, organize, and maintain accurate, current electronic and paper participant files, including program history and records of supportive services issued.
Provide case management focused on preparing customers for employment that leads to self-sufficiency.
Facilitate customer access to training, education, employment services, and job-specific information, and provide case management at the appropriate level.