Career Advisor - $24.00-$25.00 per hour / Not Remote

Equus•New York, NY

19d•$24 - $25•Onsite

About The Position

The Career Advisor builds professional one-on-one relationships with clients and provides assessment, individualized support, coordination, case management, and follow-up to help eliminate challenges to obtaining and retaining employment. The role conducts customer orientations, facilitates professional development and job-preparation workshops, supports enrollment and intake, and ensures that participants complete planned activities and required documentation. The Career Advisor also manages program offerings, helps coordinate workshops and grants, collects placement data, and contributes to project reporting and compliance. The position works collaboratively with schools, account managers, management, leadership, and the business services team to understand available jobs and qualifications, prepare jobseekers through suitable workshops and training, address operational challenges, and improve processes. It also maintains client databases and communication plans, provides operational coverage as needed, and may perform other duties reasonably related to the role.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone and computer skills and strong written and verbal communication skills.
Strong leadership skills and demonstrated ability to work effectively amid multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths.
Customer service experience required.
Bachelor’s or Associate degree from an accredited college or university in education, social services, healthcare, and/or communications with 1–2 years of related experience, or HSD/GED with 4 years of related experience.

Nice To Haves

Knowledge of career paths in the healthcare field is identified as ideal.

Responsibilities

Build professional one-on-one working relationships with clients to help address barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientations and help ensure required positive outcomes and goals are met.
Coordinate with schools, account managers, and management to complete and obtain appropriate documentation.
Facilitate professional development workshops.
Maintain an organized client database and detailed records of client contacts.
Ensure participants follow through with planned activities outlined in funding-agency contracts.
Assess participants’ work-related needs and provide referrals to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Record participant contacts and activities in case notes and make post-placement contacts as required by contract.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reporting.
Manage programs, including introductory and weekly workshops, grants within predetermined allocation targets, and placement-data collection.
Manage Center job-preparation workshops to support a business-driven curriculum, high-quality presentations, satisfactory participation, clear next steps, and tangible outputs.
Work with the business services team to identify available jobs and qualifications and determine suitable preparatory workshops and training.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and their role in operational goals.
Participate in training, capacity building, and professional development.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with Center intake services and provide operational support for compliance-driven standards.
Perform other tasks and duties reasonably related to the role, as assigned.