Career Advisor

Equus•Racine, WI

26d

About The Position

The Career Advisor builds professional one-on-one relationships with clients to help address challenges that may prevent them from obtaining and retaining employment. The role provides assessment, individualized attention, coordination, case management, follow-up, orientation, referrals, and career-development support. It also manages program activities and workshops, maintains client records and required documentation, supports compliance and grant-management requirements, and contributes to operational improvements at the Center. The Career Advisor works collaboratively with schools, account managers, management, leadership, and the business services team. The position helps align workshops and training with available jobs and employer qualifications, supports center operations, and assists with reports and other program needs. Other reasonably related tasks may be assigned.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce-curriculum development, public speaking, and content development.
Working knowledge of MS Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written, and verbal communication skills.
Strong leadership skills and ability to work in environments with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a broad range of occupations and career paths, ideally including healthcare occupations.
Proficiency in case-management practices, including client assessment, individualized service planning, and comprehensive follow-up documentation.
Experience with database-management systems and ability to maintain accurate, detailed client records and case notes.
Ability to identify operational challenges, develop solutions, and implement process improvements collaboratively.
Knowledge of compliance requirements and grant-management procedures related to workforce-development programs.
Customer service experience.

Nice To Haves

Bachelor's degree from an accredited college or university in education, social services, healthcare, and/or communications.

Responsibilities

Build professional one-on-one working relationships with clients to help eliminate barriers to obtaining and retaining employment through assessment, individualized attention, and coordination.
Provide consistent and comprehensive case management and follow-up.
Conduct new customer orientation and help ensure required positive outcomes and goals are met.
Work with schools, account managers, and management to ensure appropriate documentation is completed and received.
Facilitate professional development workshops.
Maintain an organized client database and detailed documentation of client contacts.
Ensure participants follow through with planned activities under the funding-agency contract.
Assess participants' work-related needs and provide referrals to appropriate community or social service agencies when needed.
Complete required enrollment documentation accurately.
Document participant contacts and activities in case notes and make post-placement contacts as required by contract.
Develop solutions to participant attendance problems.
Assist with preparation of project reports, including participation and placement reports.
Manage program activities, including introductory workshops, weekly workshops, grants issued according to predetermined allocation targets, and collection of placement data.
Manage the Centers' job-preparation workshops to support a business-driven curriculum, high-quality presentations, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs and qualifications, and determine which workshops and training can prepare jobseekers for those positions.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and their role in operational goals.
Participate in training, capacity building, and professional development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with Center intake services.
Provide operations support for compliance-driven standards.
Perform other tasks and duties reasonably related to the job responsibilities, as assigned.