Career Advisor

Career Team•Las Vegas, NM

14d•Hybrid

About The Position

Career Team is hiring a Career Advisor to provide career counseling, intensive case management, and follow-up services to participants eligible for workforce programs. The Career Advisor guides jobseekers toward employment and training goals, helps remove barriers to success, and ensures accurate, compliant case management. The role works under the supervision of the Program Manager and is expected to be hybrid, with work performed both onsite and remotely. Travel is required as needed.

Requirements

Bachelor’s degree or higher, or an equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills and the ability to make well-considered decisions.
Computer literacy, including at least MS Word and Excel, and the ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and exceed goals and objectives.
Excellent interpersonal, time management, customer service, organizational, and oral and written communication skills.
Knowledge of the WIOA program and other workforce program requirements.
Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and able to maintain confidentiality.
Exceptional time management skills, including the ability to meet deadlines and work under pressure.
Valid driver’s license.
Successful completion of a background check, including criminal, prior employment, and education verification, as a condition of employment.

Nice To Haves

Bilingual or multilingual abilities.
Strong multitasking abilities and a proactive approach to tasks.
Experience and knowledge of WIOA, TANF, SNAP, and other workforce development programs.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide information and case management services to community members interested in workforce services.
Complete intake and eligibility determination for assigned workforce programs.
Assess jobseekers’ employment, abilities, and training needs through interviewing, testing, and other methods.
Serve as a liaison between workforce development programs and community partners and resources.
Enter data into WIT and process clients through participant information systems as required.
Guide jobseekers through preparing individual employment plans based on their occupational goals.
Stay current on labor market trends and best practices in career and training paths.
Counsel clients on job opportunities, training programs, and other services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientations, workshops, job clubs, and other group presentations for clients.
Assist participants in removing barriers to employment and training.
Follow policies, procedures, and regulations related to eligibility documentation.
Maintain accurate individual case files in WIT, ensuring required eligibility documents are present and compliance requirements are met.
Meet or exceed program benchmarks and participate in required staff events, including training, meetings, and individual supervision.
Complete required reports within the data management system.
Approach each day and task with a “ZAG” mindset.
Perform other duties and projects as needed.