ROSS - Career Advisor

Equus•Conover, NC

24d•$20 - $20

About The Position

The Career Advisor works under the direction of the Project Director and provides career guidance, case management, and follow-up to participants to help them achieve their program goals. The role assesses participant needs, interests, and abilities; verifies suitability and eligibility for enrollment; and works with participants to develop an Individual Service Strategy or Individual Employment Plan (IEP). The Career Advisor also provides assistance and referrals, maintains accurate eligibility files and case-management records, and follows up on participant progress and outcomes. The position includes conducting workshops, presentations, and program orientations; potentially supporting outreach and community education; and assisting with on-the-job training, job placement, or work-experience assignments as needed. The advisor maintains documentation on referrals and employment barriers, such as financial management, childcare, transportation, and parenting skills, and attends community, partner, and business events as needed. Other duties may be assigned. Some local travel and occasional nontraditional hours may be required.

Requirements

Excellent communication skills.
Accurate reporting and timely case notes in the system.
Ability to interact effectively with participants.
Knowledge of community social-service and support agencies.
Strong computer skills and ability to read and interpret reports.
Demonstrated prior work experience in a related area.
Commitment to providing friendly, customer-centered services.
Some local travel may be required.
Occasional nontraditional hours may be required.

Nice To Haves

A baccalaureate degree in human resources, behavioral science, social work, or a related field is preferred.

Responsibilities

Conduct interviews and assessments to identify participant needs, interests, and abilities.
Ensure participant suitability and eligibility before enrollment.
Coordinate with participants to develop an Individual Service Strategy or Individual Employment Plan (IEP).
Provide assistance or referrals to help participants complete program objectives.
Refer participants to other agencies for additional assistance or programs as needed.
Complete eligibility requirements and maintain accurate files.
Meet program goals, conduct follow-up, and support positive outcomes.
Enter and maintain data in the case-management system in accordance with program guides.
Conduct workshops, presentations, and program orientations.
Provide outreach to increase enrollment and community education about the program as needed.
Assist with on-the-job training, job placement, or work-experience assignments as needed.
Provide career guidance, job-search assistance, and case management to address barriers to job search, training, and employment.
Maintain accurate documentation of internal and external resource referrals and employment barriers, including financial management, childcare, transportation, and parenting skills.
Follow up to assess participant progress and provide additional resources as needed.
Attend community, partner, and business events as needed to fulfill program commitments and achieve program goals.
Perform additional job duties as required.