Career Advisor - $24.00-$25.00 per hour / Not Remote

Equus•Staten Island, NY

17d•Onsite

About The Position

The Career Advisor builds professional one-on-one relationships with clients to address challenges that hinder employment and retention. The role provides assessment, individualized attention, coordination, case management, follow-up, referrals, and support with enrollment and participant documentation. It also leads career preparation and professional development workshops, manages program offerings and grant allocations, coordinates with business services to align jobseeker preparation with available jobs, and supports Center operations and compliance. The position works with schools, account managers, management, leadership, staff, and community or social service agencies to meet contract goals and improve program processes.

Requirements

Two years of experience in career advisement and development, workshop facilitation, workforce curriculum development, public speaking, and content development.
Working knowledge of Microsoft Office and Google Docs.
Ability to maintain flexibility as contract or contractor needs require.
Ability to prioritize tasks and document visits and contacts.
Demonstrated telephone, computer, written communication, and verbal communication skills.
Strong leadership skills and ability to thrive with multiple stakeholders, frequent change, and diverse objectives.
Professional understanding of a wide range of occupations and career paths.
Customer service experience.
Bachelor's or associate degree from an accredited college or university in education, social services, healthcare, and/or communications, with 1–2 years of related experience; alternatively, a high school diploma or GED with 4 years of related experience.

Nice To Haves

Knowledge of career paths in the healthcare field.

Responsibilities

Build one-on-one working relationships with clients and help address barriers to obtaining and retaining employment.
Provide assessment, individualized attention, coordination, case management, and follow-up.
Conduct new customer orientation and help ensure outcomes and goals required by contract are met.
Coordinate with schools, account managers, and management to complete and receive appropriate documentation.
Facilitate professional development and job preparation workshops.
Maintain an organized client database and detailed records of client contacts and activities.
Ensure participants follow planned activities outlined in funding-agency contracts.
Assess participants' work-related needs and refer them to appropriate community or social service agencies when needed.
Complete required enrollment documentation and maintain case notes, including required post-placement contacts.
Develop solutions to participant attendance problems.
Assist with project reports, including participation and placement reporting.
Manage programs, including introductory and weekly workshops, grants within predetermined allocation targets, and placement-data collection.
Manage Center job preparation workshops to support business-driven curriculum, high-quality delivery, satisfactory participation, clear next steps, and tangible outputs.
Collaborate with the business services team to identify available jobs and qualifications and select workshops and training to prepare jobseekers.
Develop and maintain a standard communication plan to keep staff informed about center-wide issues and their roles in operational goals.
Participate in training, capacity building, and professional development activities.
Work with leadership to identify operational challenges and design and implement process improvements.
Provide operational support and coverage as needed.
Assist with Center intake services and provide operations support for compliance-driven standards.
Perform other tasks reasonably related to the role as assigned.