Career Advisor - Choices/SNAP

Career Team•Terrell, TX

18d•Onsite

About The Position

Career Team is hiring a Choices/SNAP Career Advisor to provide career counseling, intensive case management, and follow-up services to eligible participants in the Choices and SNAP programs. The position provides intake and eligibility determinations, assesses participants’ employment and training needs, helps develop individual employment plans, and connects jobseekers with relevant opportunities and services. The Career Advisor maintains accurate, compliant participant records and enters information into required workforce and program databases. The role also supports program benchmarks, reporting, workshops, orientations, and other One-Stop center activities. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager. This is a full-time, non-exempt, onsite position with 15% travel within the region. The salary range is $45,000–$55,000, based on experience. Employment is contingent upon successfully completing a background check.

Requirements

Bachelor’s degree in a related field and 1–2 years of work experience, or a satisfactory equivalent combination of education and experience.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills and the ability to make well-considered decisions.
Ability to work with and relate to participants, including cultural sensitivity.
Computer literacy, including at least Microsoft Word, Excel, and Outlook, and ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base.
Ability to serve as a role model and motivate customers toward achieving goals.
Ability to meet and/or exceed goals and objectives.
Excellent interpersonal, time-management, customer-service, and organizational skills, with strong oral and written communication.
Valid driver’s license.

Nice To Haves

Bilingual or multilingual abilities.
Strong multitasking abilities and a proactive approach to tasks.
Training in Trauma Informed Care, evidence-based practice, and/or whole family services.

Responsibilities

Provide Choices/SNAP case management services to eligible participants.
Complete intake and eligibility determinations for the workforce program.
Assess jobseekers’ employment and training needs and abilities through interviews, testing, and other methods.
Enter data into Work In Texas, TIERS, participant information systems, and other databases required by the One-Stop system.
Guide jobseekers in preparing individual employment plans based on their occupational goals.
Counsel clients about job opportunities, training programs, and other available services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientations, workshops, job clubs, and other group presentations.
Follow eligibility documentation policies, procedures, and regulations; ensure case files include required documentation and meet compliance requirements.
Maintain accurate individual case files for registered customers.
Refer and track eligible customers into contracted programs at One-Stop centers or in the community, in accordance with established contracts.
Meet and/or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete all required reports.
Approach daily work with a “ZAG” mindset.
Perform other duties and projects as needed.