Career Advisor

Career Team•Hyattsville, MD

19d•$49,000 - $53,000•Onsite

About The Position

Career Team is seeking a Career Advisor to provide career counseling, intensive case management, and follow-up services to job seekers. The role supports the organization’s workforce-development mission by helping customers identify employment and training needs, develop occupational goals, and access appropriate services and opportunities. Work is performed under the supervision of the Executive Director. This is an on-site position at Career Team’s PG County location, with local travel within the PG County area required up to 30% of the time. The position is full-time and non-exempt. The listed salary range is $49,000–$53,000 per year. Career Team is a private workforce development organization founded in 1996. It describes its work as combining technology with high-touch services to support job seekers and close the nation’s opportunity divide.

Requirements

At least a GED or high school diploma.
Strong communication skills and knowledge of community resources.
Strong analytical and problem-solving skills and the ability to make well-considered decisions.
Computer literacy, including at least MS Word and Excel skills, and the ability to learn specialized databases and software systems.
Ability to work in varied settings with a culturally diverse customer base and demonstrate cultural sensitivity.
Ability to serve as a role model and motivate customers to achieve goals.
Ability to meet or exceed set goals and objectives.
Excellent interpersonal, time-management, customer-service, organizational, and oral and written communication skills.
Knowledge of the WIOA program and other workforce program requirements.
Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, efficient, and attentive to confidentiality.
Ability to manage time, meet deadlines, and work under pressure.
Valid driver’s license.

Nice To Haves

Bachelor’s degree or higher, or an equivalent combination of education and experience.
At least one year of workforce development experience.

Responsibilities

Provide information and case management services to the community.
Complete intake and determine eligibility for the workforce program.
Assess job seekers’ employment and training needs and abilities through interviews, testing, and other methods.
Serve as a liaison between workforce development programs and community partners.
Enter data into and use participant information systems and other databases required by the One-Stop system.
Guide job seekers in preparing Individual Employment Plans (IEPs) based on their occupational goals.
Counsel clients about job opportunities, training programs, and other available services.
Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities.
Conduct orientation sessions, workshops, job clubs, and other group presentations for clients.
Follow policies, procedures, and regulations for eligibility documentation, and ensure case files contain required documentation.
Maintain accurate individual case files for registered customers and ensure they contain required eligibility documents and meet compliance requirements.
Develop a comprehensive IEP for each customer and refer and track eligible customers in contracted programs delivered at One-Stop centers or in the community.
Meet or exceed program benchmarks.
Participate in required staff events, including training, staff meetings, and individual supervision.
Complete required reports.