Career Advisor - NYC

America Works of New York • Jamaica, NY

10d • Onsite

About The Position

A socially conscious company is seeking a Career Advisor to provide employment case management services for low-income and underserved job seekers. The role supports participants in discovering their strengths, setting goals, and taking actionable steps toward career development. The successful candidate will have case management experience and/or be able to provide individualized career services, enjoy working with diverse groups, and take a proactive approach to helping job seekers.

Requirements

• Minimum of a four-year degree.
• One to three years of experience working with clients or participants in workforce development, social services, or a community-based context.
• Proficiency in Microsoft Office, including Word, PowerPoint, Excel, and Outlook.
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills.

Nice To Haves

• Relevant experience and/or advanced studies in social services.
• Experience developing individualized service and/or employment plans for participants.
• Experience and/or passion for serving people from disadvantaged and underserved populations, including public assistance recipients, justice-involved individuals, people with physical and/or mental disabilities, and people experiencing homelessness.
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods.
• Familiarity with Salesforce, Microsoft Teams, and/or SharePoint.
• Understanding of workforce development, employment services, and adult education.

Responsibilities

• Conduct participant intake, eligibility screening, and job-readiness assessments.
• Address barriers before and after job placement and ensure participants have the resources and support needed to obtain and retain employment, including housing, clothing, healthcare, and childcare.
• Develop individualized employment service plans for participants.
• Meet regularly with participants in person or by phone or video to support progress toward professional, personal, and academic goals.
• Provide individualized support with job searches, higher-education applications, personal and career assessments, and exam preparation.
• Maintain detailed case notes, update attendance logs, submit weekly reports, and complete other administrative tasks on time.
• Refer clients to vocational training, technical skills classes, and other certification programs.
• Meet weekly, quarterly, and annual enrollment and job-placement targets.
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivate clients to find full-time employment.

Benefits

• Comprehensive medical, dental, and vision insurance.
• PTO package including vacation accrual, sick time, and nine company holidays.
• Pre-tax commuter benefits.
• 401(k) with employer matching after one year.
• Optional gym membership at New York Sports Club after one year.
• A team-oriented workplace, work-life balance, and an opportunity to contribute to a mission of helping individuals achieve self-sufficiency.

What This Job Offers

• Job Type: Full-time